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About Pendo

Pendo is a product analytics software from Pendo that improves how everyone uses software. It combines product analytics, in-app guides, and churn prediction so teams can gain insights into user behavior and reduce attrition. By providing a unified platform, Pendo allows organizations to understand user interactions, gather feedback, and validate product features effectively. Its capabilities include session replay, feedback collection, performance tracking, data-driven insights, and in-app support. Pendo helps product managers and developers to make informed decisions based on real user data. Key capabilities: product analytics in-app guides churn prediction session replay feedback collection Best for: product teams that need to analyze user engagement and improve retention strategies.

Pendo Details

Vendor
Pendo
Year Launched
2013
Location
301 Hillsborough St, Raleigh, North Carolina 27603, US
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All countries.
Languages
English, French, German, Chinese
Users
Engineering, Creative & Design, Product, Sales & Business Development, Consulting
Industries Served
Healthcare, Education, Finance, Retail, Real Estate
Tags
Customer Engagement Software, Pendo

Pendo's In-App Market Place

Does Pendo have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Jpy (¥), Aud (A$), Cad (C$), Chf (CHF), Cny (元), Inr (₹), Rub (₽), Brl (R$), Krw (₩), Sek (kr), Nzd ($), Zar (R), Hkd (HK$), Sgd (S$), Nok (kr), Mxn ($), Ils (₪), Thb (฿), Dkk (kr), Try (₺)

Pros & Cons

  • 1. It offers significant benefits that make it a worthwhile investment.
  • 2. The software is easy to integrate with standard web apps for immediate analytics.
  • 3. Guides are easy to set up, flexible, and come with many templates.
  • 4. It is considered a highly valuable tool for product management.
  • 1. The business practice regarding licensing and increased costs is criticized.
  • 2. There can be slow responsiveness when generating UI/UX pages.
  • 3. Maximizing value requires a dedicated role focused on the software.
  • 4. Tracking at volume may be challenging for web apps that don't change URLs per page.

Pendo's Support Options

Chatbot

Available

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