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PeopleVine

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Software Status:Active

About PeopleVine

PeopleVine is a customer engagement platform from PeopleVine that supports businesses in managing their customer relationships. It includes features such as loyalty programs, referral tracking, and customer feedback tools so organizations can better understand and engage with their customers. PeopleVine offers customizable options for branding and user interface, enabling businesses to create a distinct use for their users. The platform also integrates with other applications to facilitate data management and reporting. Key capabilities: loyalty program management referral tracking customer feedback integrations customizable user interface Best for: businesses that need to build and maintain strong customer relationships.

PeopleVine Details

Vendor
PeopleVine
Year Launched
2013
Location
222 W. Merchandise Mart, Chicago, IL, United States, Illinois
Deployment
cloud, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese
Users
Club Managers, Hospitality Directors, Marketing Managers, Membership Coordinators, Event Planners, Hotel Managers, Restaurant Managers, Guest Experience Managers, CRM Specialists, Operations Managers
Industries Served
Hospitality, Private Social Clubs, Luxury Hotels and Resorts, Branded Residences, Dining Clubs, Restaurant Groups, Event Venues, Fitness and Wellness Clubs, Golf and Country Clubs, Membership-Based Organizations
Tags
Club Management, CRM, Customer Experience, Customer Loyalty, Task Management, PeopleVine

PeopleVine's In-App Market Place

Does PeopleVine have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CHF (CHF), HKD (HK$), SGD (S$), NZD (NZ$), KRW (₩), CNY (¥)

Pros & Cons

  • Ease of Use: The software is very easy to use and understand, and it simplifies the process of uploading CSV excel files.
  • Efficient for Clients and Employees: Provides a great experience for clients and employees, allowing them to focus on more important tasks.
  • Outstanding Software: PeopleVine is highly regarded; it requires a bit of practice but is worth it. The support team is very supportive and always available.
  • Customer Connection: Helps in staying connected with customers, and the user loves working on this software.
  • Flexible Features: Ability to use different features individually and then integrate them into custom workflows.
  • Good Onboarding: The onboarding process for members is quite good, and the app is easy to use.
  • Notifications to Junk: Notifications and reminder emails are sometimes automatically sent to the junk box, which can contain useful information.
  • Initial Learning Curve: The software can be a little heavy and harder to learn initially, but this is common with many platforms.
  • Content Management: Content management is trivial and limited.

PeopleVine's Support Options

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