PharmaData logo

PharmaData

by Passus GmbH · Since N/A
No reviews yet
Active1+ countriesCloud
Quick facts
VendorPassus GmbH
Year launchedN/A
StatusActive
LocationPassus GmbH Kurfürstendamm 74A D-10709 Berlin
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About PharmaData

PharmaData is a data management software from Passus GmbH that supports pharmaceutical companies in handling their data more effectively. It provides features such as data analytics, regulatory compliance management, and reporting tools so that organizations can ensure adherence to industry standards and make informed decisions. PharmaData is designed to facilitate the storage, analysis, and sharing of sensitive data while maintaining security and confidentiality. Key capabilities: data analytics regulatory compliance tracking customizable reporting secure data storage user access management Best for: pharmaceutical professionals that need reliable data management solutions for compliance and reporting needs.

PharmaData by Passus GmbH is a comprehensive CRM solution tailored specifically for the healthcare industry, offering a modular and highly adaptable system for managing customer relations. Its strength lies in streamlining field sales and administrative tasks, allowing staff to save time while ensuring critical customer information is accurately recorded. Modules such as PharmaData[Contact] simplify visit reporting, master data management, and travel expense accounting, while providing full access to all customer-related information through a web-based platform. This ensures that teams remain informed and coordinated across locations. The software also emphasizes virtual engagement with PharmaData[vCall], enabling effective digital interactions with physicians and pharmacists while maintaining compliance with GDPR and promoting sustainable practices. PharmaData[Order] integrates order processing directly into the CRM system, connecting with ERP systems and wholesalers to optimize workflows and reduce manual processing. Analytical capabilities through PharmaData[Analyzer] allow for detailed sales reports, performance tracking, and geographic analyses, enhancing strategic decision-making. Additional modules, including PharmaData[Admin], [Event], [Marketing], [Outdoor], and [Sign], provide extensive flexibility in user management, event planning, multi-channel marketing, offline fieldwork, and paperless documentation.

Pros & Cons

What users like
  • +Streamlines field sales and administrative tasks, saving time and improving efficiency for staff
  • +Modular structure allows customization to specific healthcare industry needs and scalability as required
  • +Web-based access ensures all customer-facing staff are up to date and have consistent information
  • +Virtual visit functionality maintains client engagement while reducing the need for in-person meetings
  • +Advanced analytics provide detailed sales reports, performance metrics, and geographic insights for informed decision-making
What users flag
  • High dependency on proper user adoption for modules to deliver full value
  • Complexity of multiple modules may require extensive initial training for staff
  • Frequent updates and system adjustments may require ongoing administrative oversight
  • Virtual visits may not fully replicate the impact of in-person interactions for all clients
  • Managing multiple user roles and permissions can become cumbersome in large teams

Features

Key features

Customer data management
Collect and present all relevant customer information clearly
Visit reporting
Document and plan customer visits efficiently
Travel expense accounting
Track and manage travel costs accurately
Virtual customer visits
Conduct contactless, intensive consultations with physicians and pharmacists
Order management
Acquire customer orders, calculate prices, and integrate with ERP systems
Sales analysis
Generate reports, charts, and geographic analyses for strategic decision-making
User and access management
Assign roles and manage user permissions easily
Event management
Organize events with scheduling, invitations, and cost tracking
Multi-channel marketing
Send and track faxes, letters, and emails with automatic response evaluation
Offline field sales access
Work anywhere with automatic data synchronization
Paperless documentation
Sign and send revision-safe PDFs securely

Additional features

Visit documentation
Record customer visits and interactions
Master data management
Maintain complete customer profiles and company data
Sample management according to Medicinal Products Act
Track and control sample distribution
Batch management
Manage product batches efficiently
Selection module
Filter and select relevant customer or product data
Document management
Store and organize documents within the system
Visit planning with calendar management
Schedule visits and tasks using integrated calendar
Route planner
Optimize travel routes for field staff
Task management
Assign and monitor tasks for employees
Material order
Request and manage materials through the CRM
Native integration into CRM workflow
Seamlessly connect all modules
Direct acceptance of sample requests
Capture and process requests instantly
Integrated monitoring
Track virtual visits and interactions
GDPR compliant server in Germany
Ensure data privacy and regulatory compliance
Increase of contact frequency
Maintain regular customer engagement
Sustainable and climate-friendly field service
Reduce environmental impact of operations
Master, delivery, and billing address management
Organize customer addresses efficiently
Branches and purchasing groups
Manage complex customer structures
Various types of sales
Support drop shipping, transfer orders, and direct business
Discount management
Apply item, bundle, scale, invoice, and combined discounts
Order history
Keep full records of past orders
Fax-Avis, label printing, and delivery notes
Support administrative processing
Interfaces to ERP systems
Connect with SAP, EDIFACT, proALPHA, Navision, and more
Sales statistics
Track performance of employees and products
Visit frequency analysis
Evaluate the number and pattern of visits
Employee indicators
Monitor staff productivity and performance
Visit ratings
Assess quality and outcomes of customer visits
Overview lists
Summarize important data for quick reference
Daily, monthly, and annual reports
Generate comprehensive reports
Commission calculation
Compute employee commissions accurately
Geographical analyses
Map and evaluate sales by region
User and role assignment
Define permissions and responsibilities
Insert, delete, and change initialization data
Maintain system settings
Establish key action packages for visits
Prepare standard visit procedures
Duplicate search in address and personal data
Identify and correct duplicates
Clearing and master data correction
Maintain data accuracy
Provision of individual reports
Generate customized reporting
Automated dispatch of reports
Send reports without manual effort
Territory creation and restructuring
Organize sales regions
Notification of missing daily reports
Track incomplete submissions
Interface to address data formats
Connect with direct and online systems
Multi-stage approval procedure
Approve events or tasks through defined stages
Different event types
Manage multiple formats of events
Coordination and timing of preparations
Schedule event logistics efficiently
Speakers management
Organize participants and presenters
Automatic documentation in CRM system
Record all event activities
Automatic creation of invitations
Generate invitations directly from CRM
Schedule monitoring
Track timelines for events
Cost documentation
Record expenses related to events
Event history
Keep detailed records of past events
Direct address import from customer database
Use existing data for campaigns
Barcode generation and recognition
Automate response evaluation in marketing
Automatic preparation of serial letters
Streamline bulk communication
Automatic monitoring of maximum sample quantity
Prevent over-distribution
Fax transmission directly from CRM
Send faxes without leaving the system
Consideration of mailing opt-out
Respect customer preferences
Automatic action assignment to participants and reagents
Reduce manual tracking
Free choice of mailing address
Select the most appropriate recipient
Processing different actions simultaneously
Handle multiple campaigns at once
Complete action history
Track marketing campaign performance
Contact and profile data management
Maintain detailed customer records
Intelligent offline mode
Work without internet connection while syncing automatically
Fully automated data synchronization
Keep all devices updated with latest data
Signing of revision-safe PDFs
Approve documents securely on iPad
Secure data transfer through TLS/SSL encryption
Protect transmitted data
Document authenticity by digital signature
Ensure documents are tamper-proof
ERP and EDIFACT interfaces
Integrate with enterprise and supplier systems
Online and offline functionality
Operate CRM with or without internet

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
9
Billing currencies

Available in

Germany

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB

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