About Phone Client
Phone Client is a communication software from Microsoft that provides connectivity for mobile devices. It combines global accessibility, integration with Microsoft 365, and features like Bing Wallpaper and Microsoft Edge for a comprehensive mobile use. This software helps users stay connected with colleagues and access important tools while on the go. With the Phone Client, users can manage calls, messages, and applications smoothly on their devices. Key capabilities: global reach Microsoft 365 integration Bing Wallpaper customization Microsoft Edge access mobile communication support Best for: business professionals that need reliable communication and productivity tools while using mobile devices.
Phone Client Details
Phone Client's In-App Market Place
Does Phone Client have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
5
Mini Apps
1. Live Chat by LivePerson: A plugin that allows customer service representatives to engage with website visitors in real-time through live chat messaging.
2. Zendesk Integration: This add-on seamlessly integrates with Zendesk's customer support platform
allowing agents to easily manage customer inquiries and tickets directly from the Phone Client interface.
3. Salesforce Connector: This mini-app syncs Phone Client data with Salesforce
providing a unified view of customer interactions across both platforms.
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), CAD (C$), AUD (A$), CHF, (Fr.), CNY (¥), MXN ($), SEK (kr), NZD ($), INR (₹), RUB (₽), ZAR (R), BRL (R$), SGD (S$), KRW (₩), HKD (HK$), NOK (kr), TRY (₺), ILS (₪), DKK (kr), PLN (zł), TWD (NT$), THB (฿), IDR (Rp), MYR (RM), HUF (Ft), CZK (Kč), PHP (₱), AED (د.إ), CLP ($), COP (Col$), SAR (ر.س), IQD (ع.د), NGN (₦), PKR (Rs), VND (₫), EGP (E£), BD (BD دينار).
Pros & Cons
- Integrated with Microsoft Teams, providing seamless communication and collaboration
- Allows for easy access to call recordings and call history for improved customer service
- Offers advanced call routing and queuing capabilities for efficient call handling
- Provides detailed analytics and reporting tools for monitoring call performance and agent productivity
- Enables integration with other Microsoft applications for streamlined workflow and productivity
- Limited customization options for call routing and handling
- Lack of advanced analytics and reporting features
- Integration capabilities with other systems are limited
- User interface is outdated and not very intuitive for new users
- Limited multi-channel communication options (e.g. no support for chat or SMS)
Phone Client's Support Options
Email Address
support@phoneclient.comContact
1-800-123-4567Documentation
https://docs.phoneclient.comCommunity Forums
https://forum.phoneclient.comChatbot
Available