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Software Status:Active

About Phone.com

Phone.com is a VoIP virtual business phone system from Phone.com that delivers cloud-based voice, video, SMS, and MMS services. It includes features such as mobile and web apps, online management, and effortless setup so that users can manage their business calls from any device, anywhere. With a 30-day money-back guarantee, it is trusted by over 50,000 small businesses for reliable communication solutions. The platform supports various capabilities including call forwarding - voicemail - text messaging - video conferencing - number porting. Best for: small businesses that need a comprehensive communications tool to facilitate voice and messaging services.

Phone.com Details

Vendor
Phone.com
Year Launched
2008
Location
New York City 240 W 34th St, Suite 4215, New York, New York 10118, US
Deployment
cloud, ios, android
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, Portuguese, German, Italian, Russian, Japanese, Chinese, Korean.
Users
Small businesses and startups, Freelancers and independent contractors, E-commerce businesses, Service-based industries (e.g., personal chefs, electricians, estheticians), Healthcare providers (for HIPAA compliance features)
Industries Served
Retail and e-commerce, Healthcare, Professional services, Education, Hospitality
Tags
Business Phone System, VoIP, Communication Solutions, AI-Powered Features, Customer Support, Scalability, Small Business Solutions, Cloud-Based Services

Phone.com's In-App Market Place

Does Phone.com have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • User-friendly interface that simplifies setup and management.
  • Extensive features without the complexity of larger systems.
  • Cost-effective pricing plans suitable for small businesses.
  • AI-driven features enhance call routing and customer engagement.
  • 24/7 customer support with accessible resources.
  • Customizable business phone numbers for branding.
  • Scalability to grow with business needs.
  • Some users may find advanced features less intuitive.
  • Limited options for international calling compared to larger providers.
  • Occasional reports of call quality issues in high-volume situations.

Phone.com's Support Options

Chatbot

Available

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