Pool Queue logo

Pool Queue

by Pool Queue Information System · Since 2019
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ActiveAvailable globallyCloud
Quick facts
VendorPool Queue Information System
Year launched2019
StatusActive
LocationVancouver Island, CA
Countries servedGlobal
Languages6
Integrations1+
Free tier
Free trial
Contact salesYES

About Pool Queue

Pool Queue is a queue management software from Pool Queue Information System that helps manage customer flow in recreational facilities. It provides features such as real-time queue monitoring, appointment scheduling, and customer notifications so facilities can efficiently manage visitor traffic. The software lets users track wait times and maintain customer satisfaction through timely updates. Pool Queue also offers reporting capabilities to analyze peak times and customer behavior, aiding in better resource allocation. Key capabilities: real-time monitoring appointment scheduling customer notifications reporting analytics user-friendly interface Best for: recreational facilities that need to manage visitor queues and improve customer use.

Pool Queue is a specialized team management information system designed to streamline administrative tasks for swimming teams, clubs, and organizations. The platform provides an extensive set of tools that cater to the unique needs of swimming teams, covering areas such as registration management, website creation, event organization, merchandise sales, performance tracking, financial processing, and communication. One of the standout features of Pool Queue is its flexibility, allowing teams to handle unlimited registrations and customize scheduling options to suit their specific needs. The integration with systems like USA Swimming SWIMS 3.0 and Swimming Canada simplifies the registration process and ensures that compliance with governing bodies is maintained. Additionally, the platform’s event management tools, including compatibility with Hy-Tek and Splash Meet Manager, allow teams to easily manage competitions and track attendance. Another notable feature is the content management system (CMS), which enables teams to create and manage their web presence with ease. This CMS is designed to be user-friendly, with a page-building tool suitable for both novice and advanced site designers.

Pros & Cons

What users like
  • +Unlimited registrations and flexible scheduling options.
  • +Integration with USA Swimming SWIMS 3.0 and Swimming Canada (SNC) registrar procedures.
  • +Easy-to-use content management system for creating web pages.
  • +Mobile-friendly and SEO-optimized content.
  • +Includes event management and job tracking for team members.
  • +Seamless integration with Hy-Tek and Splash Meet Manager for meet entries.
  • +Pro shop functionality for team merchandise sales.
  • +Member performance tracking, including personal bests and results.
  • +One-click integration with popular payment processors.
  • +Feedback collection through surveys.
  • +Multiple communication options for coaches and administrators.
What users flag
  • Limited details on user interface complexity for novices.
  • No mention of user reviews or testimonials.
  • May require time to fully integrate with existing team management workflows.

Features

Key features

Registration Management
Flexible scheduling, unlimited registrations, capacity sharing, and integration with USA Swimming SWIMS 3.0 and Swimming Canada (SNC) systems.
Privacy and Security
Commitment to member privacy with no tracking cookies, beacons, ads, or corporate information sharing.
Content Management
Easy-to-use page building tool for creating and managing the team's website, with SEO optimization and mobile-friendly design.
Event Management
Integration of team events, attendance tracking, job function assignment, point system, and compatibility with Hy-Tek and Splash Meet Manager.
Pro Shop
Tools for team merchandise sales and promotion.
Record Keeping
Member engagement and performance tracking through goal setting and personal bests, with full integration of Swimming Canada results.
Payment Processing & Accounting
One-click integration with payment processors.
Communication
Mail and communication options for coaches and administrators.
Surveys
Tool for gathering feedback from members.
Progress Reports
Create progress reports for all groups.

Additional features

Registration Management
Flexible scheduling, unlimited registrations, capacity sharing, and integration with USA Swimming SWIMS 3.0 and Swimming Canada (SNC) systems.
Privacy and Security
Commitment to member privacy with no tracking cookies, beacons, ads, or corporate information sharing.
Content Management
Easy-to-use page building tool for creating and managing the team's website, with SEO optimization and mobile-friendly design.
Event Management
Integration of team events, attendance tracking, job function assignment, point system, and compatibility with Hy-Tek and Splash Meet Manager.
Pro Shop
Tools for team merchandise sales and promotion.
Record Keeping
Member engagement and performance tracking through goal setting and personal bests, with full integration of Swimming Canada results.
Payment Processing & Accounting
One-click integration with payment processors.
Communication
Mail and communication options for coaches and administrators.
Surveys
Tool for gathering feedback from members.
Progress Reports
Create progress reports for all groups.
Flexible Scheduling
Create registration schedules that fit the team's needs.
Unlimited Registrations
Handle any number of team registrations.
Capacity Sharing
Maximize registrations by managing class/program capacity.
USA Swimming SWIMS 3.0 Integration
Streamlined data exchange with the USA Swimming system.
Swimming Canada (SNC) Integration
Simplifies registrar procedures for Canadian teams.
No Tracking Cookies
Respects member privacy by avoiding tracking cookies.
No Beacons
No use of tracking beacons.
No Ads
No advertising on the platform.
No Corporate Information Sharing
Data is not shared with third-party companies.
Easy-to-Use Page Builder
Simple tools for creating and managing website content.
Unlimited Pages
Create as many pages as needed.
Backup Protection & Rollback
Protects website content and allows for reverting to previous versions.
SEO Optimization
Tools to improve search engine visibility.
Mobile-Friendly Design
Website adapts to different screen sizes.
Team Event Integration
Manage and track team events.
Attendance Tracking
Record member attendance at events.
Job Function Assignment
Assign job roles to members for events.
Point System
Track and manage team points.
Hy-Tek Meet Entry Compatibility
Integration with Hy-Tek meet management software.
Splash Meet Manager Compatibility
Integration with Splash Meet Manager software.
Merchandise Sales
Facilitates the sale of team merchandise.
Promotion
Tools for promoting team apparel and other items.
Goal Setting
Allows members to set personal goals.
Personal Bests Tracking
Tracks and displays member personal bests.
Swimming Canada Results Integration
Automatically integrates member results from Swimming Canada.
One-Click Payment Processor Integration
Easy integration with popular payment gateways.
Member Feedback Collection
Tool for creating and distributing surveys.
Coach/Administrator Communication
Communication tools for coaches and administrators to reach team members.
Group Progress Tracking
Generate reports on the progress of different member groups.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
6
Interface languages
15
Billing currencies

Interface languages

EnglishFrenchSpanishGermanItalianPortuguese.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇳🇿NZD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇭🇰HKD🇮🇳INR🇰🇷KRW🇲🇽MXN🇸🇬SGD🇿🇦ZAR

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