PoolCarePRO logo

PoolCarePRO

by ArrowStorm Corp. · Since 2004
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorArrowStorm Corp.
Year launched2004
StatusActive
LocationUnited States
Countries servedGlobal
Languages1
Integrations2+
Free tierNO
Free trialYES
Contact salesNO

About PoolCarePRO

A web-based software for pool service businesses. It helps manage customer profiles, service history, scheduling, and billing. Technicians can update records remotely from mobile devices, and the platform includes automated customer notifications.

PoolCarePRO is a web-based field service management software created by ArrowStorm Corp. specifically for pool service professionals. The platform aims to streamline business operations by centralizing customer management, scheduling, billing, and reporting. Key features include detailed customer profiles with equipment and service history, automated monthly invoicing, and automatic email and SMS notifications to keep clients informed. Technicians can update service records, including water chemistry levels, directly from the field using any mobile device. The software is offered in several tiered monthly subscription plans scaled by the number of user accounts, with a 30-day free trial available. It integrates with QuickBooks Online and Authorize.Net for payments. Support is available via email and phone.

Pros & Cons

Pros
  • Web-based application accessible from any internet-connected device, including mobile.
  • Automated billing and customer notifications help save administrative time.
  • Offers a 30-day free trial without requiring a credit card.
  • Pricing is transparent and scaled to fit businesses from sole operators to larger enterprises.
Cons
  • Limited number of native integrations mentioned, with only QuickBooks Online and Authorize.Net specified.
  • Online credit card processing and physical invoice mailing are available only as paid add-ons.
  • Does not offer native mobile applications for iOS or Android.

Features

Key features

Customer Profiles

Build detailed customer records including pool equipment, service history, repairs, and gate codes, with the ability to add photos.

Automated Monthly Billing

Generate invoices and monthly statements with a single click for mail or email delivery.

Service Notifications

Automatically send email and SMS notifications to customers when services are scheduled or completed, including chemical test results.

Remote Record Updates

Allows technicians to input and track water chemistry levels and other service data onsite from their mobile devices.

Robust Reporting

Create and export reports on accounting, customers, services, and work orders for business analysis.

Secure User Management

Control staff access to features with user groups and specific permissions to protect sensitive data.

Web-Based Application

Access the software from any internet-connected device without needing to install any software.

Additional features

Online Credit Card Processing

Offer customers an online bill pay service through an integration with Authorize.Net (add-on feature).

Mailing Service

An optional add-on service where the PoolCarePRO team will print and mail invoices for you.

QuickBooks Online Integration

Seamlessly connect and sync data with QuickBooks Online.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

PRO
USD 39.95/mo
flat rate · billed monthly
  • 3 User Accounts
  • Ideal for the startup business
Source: vendor pricing page →
PREMIUM
USD 49.95/mo
flat rate · billed monthly
  • 10 User Accounts
  • Ideal for the growing small business
Source: vendor pricing page →
GOLD
USD 69.95/mo
flat rate · billed monthly
  • 20 User Accounts
  • Ideal for the mid-size business
Source: vendor pricing page →
PLATINUM
USD 99.95/mo
flat rate · billed monthly
  • 40 User Accounts
  • Supports the large regional enterprise
Source: vendor pricing page →

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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