About Problem Solver
PROBLEM SOLVER by Omnex Systems is a specialized knowledge management and problem-resolution platform designed to help organizations systematically identify, analyze, and eliminate issues across processes.
PROBLEM SOLVER by Omnex Systems is a specialized knowledge management and problem-resolution platform designed to help organizations systematically identify, analyze, and eliminate issues across processes. Built with a strong foundation in quality management methodologies such as root cause analysis and continuous improvement, the software serves as a centralized hub for capturing institutional knowledge related to problems and their solutions. Its key features include structured problem-solving workflows, knowledge repositories, corrective and preventive action (CAPA) tracking, and integration with quality management systems.
Pros & Cons
- It bridges the gap between solving a current mess and updating your risk documents so you don't repeat mistakes.
- You can actually use it on the shop floor without carrying a laptop or hunting for a Wi-Fi signal.
- It plays nice with almost every major industry standard, saving your team from huge compliance headaches during audits.
- Having all your suppliers log their own data directly into your system keeps everyone on the same page.
- The ability to break down massive, scary problems into smaller "child" tasks makes the whole process feel way more manageable.
- The sheer amount of industry-specific tools might feel like total overkill for a smaller, simpler manufacturing setup.
- Setting up those deep links between FMEA and root cause analysis likely requires some serious initial configuration time.
- Older team members used to paper might find the transition to such a robust digital platform a bit steep.
- With so many alerts and threshold notifications, there is a real risk of people just tuning out the noise.
- You really need to be fully committed to the Omnex ecosystem to get the most value out of it.
Features
Key features
This feature creates a closed-loop system by connecting 8D root cause analysis directly back to FMEA and Control Plans to prevent recurrence.
The software integrates various problem-solving formats including 8D, 7D, 5Why, and Ishikawa diagrams to satisfy diverse customer and industry requirements.
It provides a dedicated portal for suppliers to independently complete corrective actions and track replies in real-time within your ecosystem.
Users can capture incidents and create concerns on the go via a mobile app that supports offline data entry for immediate reporting.
The system allows for the creation of parent-child relationships between concerns, helping teams visualize and manage complex, multi-layered issues.
The platform is natively built to align with rigorous global standards like IATF 16949, AS9145, and ISO 13485 right out of the box.
Additional features
The software provides a structured framework to normalize how internal and external business problems are handled across the organization.
Users can define specific fields and workflows for various formats such as CAR, L0, or "Just-do-it" to match unique customer expectations.
This module empowers external partners to participate in the quality process by submitting their own root cause investigations.
The system defines clear milestones for containment, correction, and reporting to ensure no investigation stalls indefinitely.
Integrated digital tools like the 5Why and Fishbone diagrams help teams drill down into the actual source of a failure.
Built-in triggers notify management when a resolution is lagging, ensuring that critical issues are closed effectively.
Specialized workflows are available for automotive, aerospace, medical device, and semiconductor sectors to meet unique regulatory demands.
Interactive visual displays provide instant snapshots of open cases, resolution times, and supplier response rates.
The software is available on Android and iOS to allow for real-time data collection and incident creation directly from the manufacturing floor.
Beyond quality, the platform tracks environmental, health, and safety near-misses and OSHA recordable events.
Formal change requests can be launched directly from an identified concern to streamline the approval of process updates.
The system can generate linked sub-tasks for specific root causes to maintain a clear chain of accountability.
New quality concerns can be raised immediately from digital inspection sheets at the exact moment a defect is detected.
Users can build tailored reports and automate their delivery via email to keep stakeholders informed at a chosen cadence.
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About Problem Solver
PROBLEM SOLVER by Omnex Systems is a specialized knowledge management and problem-resolution platform designed to help organizations systematically identify, analyze, and eliminate issues across processes.
Problem Solver Details
Problem Solver's In-App Market Place
Does Problem Solver have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr)
Pros & Cons
- It bridges the gap between solving a current mess and updating your risk documents so you don't repeat mistakes.
- You can actually use it on the shop floor without carrying a laptop or hunting for a Wi-Fi signal.
- It plays nice with almost every major industry standard, saving your team from huge compliance headaches during audits.
- Having all your suppliers log their own data directly into your system keeps everyone on the same page.
- The ability to break down massive, scary problems into smaller "child" tasks makes the whole process feel way more manageable.
- The sheer amount of industry-specific tools might feel like total overkill for a smaller, simpler manufacturing setup.
- Setting up those deep links between FMEA and root cause analysis likely requires some serious initial configuration time.
- Older team members used to paper might find the transition to such a robust digital platform a bit steep.
- With so many alerts and threshold notifications, there is a real risk of people just tuning out the noise.
- You really need to be fully committed to the Omnex ecosystem to get the most value out of it.
Problem Solver's Support Options
Problem Solver's Alternatives
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