Prokeep

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Software Status:Active

About Prokeep

Prokeep is an Order Engine software from Prokeep that drives distributor revenue. It provides Serve Customers Faster, Centralize Customer Data, and Drive Sales Proactively so distributors can access more wallet share. With Prokeep, over 8,500 distributors have made it easier for customers to buy while protecting their customer data and relationships. The platform supports proactive outreach, allowing distributors to increase customer engagement and order frequency. Additionally, it includes coaching tools for team success and marketing features to further simplify sales efforts. Key capabilities: Customer Data Centralization Proactive Sales Driving Customer Service Acceleration Team Coaching Tools Marketing Integration Best for: distributors that need to improve order management and customer interactions.

Prokeep Details

Vendor

Prokeep

Year Launched

2016

Location

New Orleans, LA 70115, US

Deployment

cloud

Training Options

documentation, videos, live online, in person

Countries Served

All Countries

Languages

English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese

Users

Distributors, Sales Teams, Marketing Teams, Customer Service Representatives, Branch Managers, Operations Managers, Business Owners & Operators

Industries Served

HVAC Distribution, Electrical Supply, Plumbing Supply, Building Materials, Automotive Parts Distribution, Equipment Dealerships, Wholesale Distribution

Prokeep's In-App Market Place

Does Prokeep have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

N/A

Pricing Options

Free trial

Free version

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Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), MXN ($)

Pros & Cons

Improves distributor-customer relationships: Enables texting, reducing the need for phone calls and wait times.
Boosts operational efficiency: Saves up to 9 hours per day by streamlining communication.
Drives sales growth: Proven 150% sales increase with broadcast messaging.
Enhances customer engagement: Centralized messaging inbox ensures quicker responses.
Automated order updates: Reduces manual work and enhances customer experience.
Strong industry adoption: Trusted by over 8,500 distributors and used in 20+ million text campaigns.
Easy implementation: Businesses can start seeing benefits in as little as 11 days.

Initial setup & integration: Requires onboarding and training for best results.
Dependence on text messaging: Effectiveness depends on customer preferences and mobile usage.
Limited use cases beyond distributors: Primarily optimized for distributor-based businesses.