Prokeep

Enables businesses to send and receive text messages via their existing phone lines.

Converts an existing business phone number to be capable of receiving and sending texts.

Consolidates all customer text communications into a single, easy-to-manage inbox.

Helps teams respond to customer inquiries more quickly.

Allows sending mass text messages to a group of customers for marketing or announcements.

Provides pre-designed message formats for quick and consistent communication.

Automates responses or actions based on predefined rules.

Automates notifications to customers regarding their order status.

Automatically saves records of all text interactions for future reference.

Provides tools and data to support the sales team's efforts.

Generates reports on communication metrics and sales performance.

Enhances the precision of orders, partly through visual communication.

General capability to improve customer service speed.

Consolidates customer information in one place.

Adds more detailed and valuable information to customer profiles.

Features designed to increase revenue generation.

Enables businesses to initiate communication with customers, rather than just reacting.

Simplifies and speeds up the process of communicating about orders.

Gathers and organizes past customer conversations.

Uses image sharing to verify product quality or issues.

Utilizes image sharing to assist in customer support scenarios.

Allows staff to handle multiple customer inquiries simultaneously via text.

Enhances communication efficiency within the team (e.g., for order clarity).

Provides customized setup and training for new users.

Connects with Enterprise Resource Planning systems for data exchange.

Implies integrations with other relevant software and platforms.

Provides analytical tools to understand communication effectiveness and foster engagement.