About Proximity
A clienteling platform for retail businesses, designed to help store associates build customer relationships.
Proximity is a clienteling platform designed for premium and luxury retail brands to enhance customer relationships and drive sales. The platform, which functions as a 'Retail Super-App' for store associates, provides a suite of tools for personalized customer engagement. Key features include a 360-degree customer view, appointment booking, event management, and AI-assisted messaging to maintain on-brand communication. It also facilitates in-store transactions with mobile POS and endless aisle capabilities. Built natively on Salesforce, Proximity integrates deeply with the CRM to provide a unified view of customer data. The platform is device-agnostic, allowing associates to use it on the shop floor. Pricing is not publicly available and requires a demo request. Support is available via an email address listed on the contact page.
Pros & Cons
- Provides a unified platform for store associates with tools for clienteling, sales, and task management.
- Built natively on Salesforce, offering robust integration and data consistency for businesses already in that ecosystem.
- Features AI-powered messaging to help associates craft personalized and on-brand communications quickly.
- Supports omnichannel customer engagement, bridging the gap between online and in-store experiences.
- Offers modules for specific retail needs like appointment booking and event management.
- Pricing is not publicly available and requires contacting the company for a demo.
- The platform is heavily focused on the Salesforce ecosystem, which may be a limitation for retailers using other CRM systems.
- No free trial or free tier is mentioned, making it difficult to evaluate without a sales call.
Features
Key features
Cultivates customer relationships with omnichannel and integrated tools for personalized engagement.
Allows customers to book appointments, integrating the digital and physical customer experience.
Maximizes opportunities to collect customer data to enable personalized follow-up and engagement.
Enables frictionless inventory sourcing and payment processing from anywhere in the store.
Provides tools to plan, build, and manage in-store events to engage new and existing customers.
Offers reporting and analysis on key performance indicators relevant to retail operations.
Assists store teams in crafting personalized, on-brand client messages with multilingual support.
Additional features
Engage with customers across various channels for a seamless experience.
Helps store teams organize daily tasks and reminders for customer follow-ups.
Access a single view of stock and process transactions from any device on the shop floor.
Built natively on Salesforce, extending the value of the CRM platform with connected retail solutions.
Transforms the retail experience with automated tasks and reminders for customer follow-ups.
Pricing
Countries & Languages
Interface languages
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About Proximity
A clienteling platform for retail businesses, designed to help store associates build customer relationships.
Proximity Details
Proximity's In-App Market Place
Does Proximity have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
Pros & Cons
- Provides a unified platform for store associates with tools for clienteling, sales, and task management.
- Built natively on Salesforce, offering robust integration and data consistency for businesses already in that ecosystem.
- Features AI-powered messaging to help associates craft personalized and on-brand communications quickly.
- Supports omnichannel customer engagement, bridging the gap between online and in-store experiences.
- Offers modules for specific retail needs like appointment booking and event management.
- Pricing is not publicly available and requires contacting the company for a demo.
- The platform is heavily focused on the Salesforce ecosystem, which may be a limitation for retailers using other CRM systems.
- No free trial or free tier is mentioned, making it difficult to evaluate without a sales call.
Proximity's Support Options
Proximity's Alternatives
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HomeArize is a cloud-based ERP software for flooring retailers, showrooms, and contractors. It provides tools…
KingAsterisk Contact Center Solutions
KingAsterisk Technologies provides custom contact center solutions based on Asterisk and VICIdial.
ZAB Pro ERP
ZAB Pro is an ERP software for businesses in Bangladesh, providing a centralized platform to…
Callyzer
Callyzer is a SIM-based call monitoring and telecalling management software for sales, marketing, and support…