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QuickService

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About QuickService

QuickService is a service management software from KJW Technologies that assists in managing customer interactions and service requests. It provides ticket management, service scheduling, and customer relationship tracking so teams can efficiently respond to client needs. QuickService supports automated notifications and reporting capabilities to keep stakeholders informed and facilitate performance analysis. The platform is designed to improve response times and customer satisfaction by centralizing service information in one accessible location. Key capabilities: ticket management service scheduling customer relationship tracking automated notifications reporting Best for: service teams that need effective management of customer service requests and interactions.

QuickService Details

Vendor
KJW Technologies
Year Launched
Location
New York, NY 10001, USA
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries.
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Chinese, Japanese, Korean, Russian
Users
Field Service Technician, Maintenance Crew Manager, Customer Service Representative, Scheduler, Dispatcher, Accountant, Business Owner.
Industries Served
Field Service Management, Landing Page, Landscape, Maid Service
Tags
Field Service Management, Landing Page, Landscape, Maid Service, Infor

QuickService's In-App Market Place

Does QuickService have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

7

Mini Apps

1. Scheduling Assistant: Helps in optimizing and automating the scheduling process for field service management.

2. Calendar Integration: Syncs appointments and tasks with external calendar platforms for better organization.

3. Customer Feedback Widget: Collects and displays customer reviews and testimonials on the landing page.

4. Route Optimization Tool: Calculates the most efficient route for service technicians to reach multiple locations.

5. Invoice Generator: Creates professional invoices for services rendered

facilitating faster payments.

6. Mobile App Integration: Allows users to access QuickService on-the-go through a mobile application.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹)

Pros & Cons

  • Streamlines scheduling and dispatching of field service technicians
  • Improves communication between office staff and field team
  • Increases productivity and reduces response times
  • Enhances customer satisfaction through efficient service delivery
  • Simplifies billing and invoicing processes for service calls
  • Limited customization options for specific business needs
  • Steeper learning curve for new users
  • Some reported glitches and bugs in the software
  • Limited integrations with other software and platforms
  • Customer support response time can be slow.

QuickService's Support Options

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