About React & Share
React & Share is a feedback collection software from React & Share that helps digital communications teams improve their websites and satisfy their customers. It provides high volume, high quality feedback directly from the customers, allowing organizations to better understand user needs. With its capabilities, teams can analyze customer insights, track engagement metrics, and manage feedback effectively. The software is trusted on more than 3.6 million pages worldwide, making it a reliable choice for businesses looking to improve their online presence. Key capabilities: feedback collection user engagement tracking customer insights analysis feedback management reporting tools Best for: digital communications teams that need to gather and analyze customer feedback.
React & Share, now transitioning to [askem.com](http://askem.com), stands out as a specialized customer engagement software uniquely focused on collecting instant, actionable feedback on web content. It bridges a crucial gap in digital content management by allowing audiences to express their pain points, confusion, or approval directly within the content experience. This feedback mechanism is not only reactive but also intelligent, combining intuitive reaction buttons with open text feedback fields. This dual approach offers both quantitative sentiment and qualitative context—enabling organizations to gather high volumes of quick reactions while simultaneously diving deeper into the “why” behind user responses. Unlike conventional analytics that rely heavily on indirect behavioral patterns (like bounce rate or time-on-page), React & Share invites real users to communicate directly about content clarity, relevance, and usefulness, providing what their customers describe as “100% actionable” data. This elevates the feedback from merely descriptive to strategically prescriptive. The platform excels in its simplicity and usability.
Pros & Cons
- +Instant user feedback: Enables direct, real-time audience reactions to website content.
- +Actionable insights: Customers report feedback being 10x more effective compared to other solutions.
- +Page-specific analysis: Helps measure and optimize individual content pages.
- +Automated reporting: Provides ongoing insights daily, weekly, or monthly.
- +GDPR compliant: Ensures user data privacy and adherence to regulations.
- +Trusted widely: Live on 3.6 million pages worldwide and used by major organizations.
- −Limited engagement scope: Focused primarily on website content feedback rather than broader customer interactions.
- −Reliance on user participation: Effectiveness depends on users actively engaging with feedback tools.
- −Potential integration challenges: Some organizations may require technical adjustments to fully leverage the platform.
- −Adaptation required: Teams might need training to interpret insights effectively.
Features
Key features
- Instant, Reactive Feedback Buttons
- React & Share provides intuitive reaction buttons that allow digital audiences to give immediate feedback on website content. This mechanism encourages a higher volume of feedback (up to 10x more) compared to traditional methods.
- Page-Specific Insights
- The software delivers granular insights tied directly to individual web pages, enabling users to measure, analyze, and design successful content with precise data. This allows for highly targeted content optimization based on user interactions.
- Direct Open Text Feedback Fields
- Beyond simple reactions, users can provide qualitative open text feedback, allowing them to explain exactly why content is unclear, outdated, or inaccurate. This provides actionable verbatim insights that are highly valuable for content improvement.
- Automatic Reporting & Seamless Dashboard
- React & Share automates the generation of useful data reports (daily, weekly, or monthly) and presents them in a seamless dashboard. This streamlines the reporting process, making it easy for content teams to access and interpret feedback trends.
- GDPR Compliant & WCAG 2.1 AA Accessible
- The platform is built with strong privacy and accessibility standards, being fully GDPR compliant and WCAG 2.1 AA accessible. This ensures that data collection respects user privacy and the feedback mechanism is usable by a wide audience, including those with disabilities.
- "We Don't Track, We Listen" Philosophy
- React & Share differentiates itself by explicitly stating that it focuses on listening to user feedback rather than tracking user behavior. This privacy-first approach builds trust with users and contrasts with traditional analytics tools.
Additional features
- Instant Feedback
- Provides immediate avenues for users to offer input on content.
- Reactive Feedback
- Gathers responses that are quick and spontaneous from users.
- Insightful Reports
- Generates reports that provide valuable and actionable data.
- Intuitive Reaction Buttons
- Offers easy-to-use buttons for quick content reactions.
- Open Text Feedback Fields
- Allows users to provide detailed, qualitative comments.
- Page-Specific Insights
- Delivers data and understanding tied to individual web pages.
- Measure Web Content Success
- Provides metrics to gauge the effectiveness of online content.
- Analyze Web Content Performance
- Offers tools to break down and understand content interactions.
- Design Successful Web Content
- Aids in the creation of better content based on user feedback.
- Direct User Feedback Collection
- Gathers input directly from the website audience.
- Automatic Reporting
- Generates reports without manual intervention.
- Seamless Dashboard
- Presents data in a smooth, easy-to-navigate visual interface.
- Daily, Weekly, or Monthly Reports
- Provides flexibility in report frequency.
- Fully GDPR Compliant
- Adheres to General Data Protection Regulation for data privacy.
- WCAG 2.1 AA Accessible
- Meets Web Content Accessibility Guidelines for broader usability.
- Non-Tracking Data Collection
- Focuses on explicit feedback rather than passive user tracking.
Pricing
Countries & Languages
Interface languages
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About React & Share
React & Share is a feedback collection software from React & Share that helps digital communications teams improve their websites and satisfy their customers. It provides high volume, high quality feedback directly from the customers, allowing organizations to better understand user needs. With its capabilities, teams can analyze customer insights, track engagement metrics, and manage feedback effectively. The software is trusted on more than 3.6 million pages worldwide, making it a reliable choice for businesses looking to improve their online presence. Key capabilities: feedback collection user engagement tracking customer insights analysis feedback management reporting tools Best for: digital communications teams that need to gather and analyze customer feedback.
React & Share Details
React & Share's In-App Market Place
Does React & Share have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Chf (chf), Cny (¥), Rub (руб), Inr (₹), Brl (r$), Krw (₩), Mxn (mxn$), Try (₺), Sek (kr), Nok (kr).
Pros & Cons
- Instant user feedback: Enables direct, real-time audience reactions to website content.
- Actionable insights: Customers report feedback being 10x more effective compared to other solutions.
- Page-specific analysis: Helps measure and optimize individual content pages.
- Automated reporting: Provides ongoing insights daily, weekly, or monthly.
- GDPR compliant: Ensures user data privacy and adherence to regulations.
- Trusted widely: Live on 3.6 million pages worldwide and used by major organizations.
- Limited engagement scope: Focused primarily on website content feedback rather than broader customer interactions.
- Reliance on user participation: Effectiveness depends on users actively engaging with feedback tools.
- Potential integration challenges: Some organizations may require technical adjustments to fully leverage the platform.
- Adaptation required: Teams might need training to interpret insights effectively.
React & Share's Support Options
Email Address
support@reactandshare.comReact & Share's Alternatives
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