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Recur

by Recur · Since 2022
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ActiveAvailable globallyCloud
Quick facts
VendorRecur
Year launched2022
StatusActive
LocationHerriman, UT 84096, US
Countries servedGlobal
Languages12
Integrations1+
Free tier
Free trialYES
Contact sales

About Recur

Recur is an association management platform from Recur that supports the management of organizational tasks and member engagement. It combines member management, event planning, and communication tools so organizations can effectively administer tasks and foster community growth. Recur allows users to handle membership renewals, schedule events, and communicate with members from a single interface. This platform is designed for ease of use, enabling organizations to manage their administrative tasks efficiently. Key capabilities: member management event planning communication tools reporting features customizable dashboards Best for: associations and member-based organizations that need a comprehensive solution for managing their members and events.

Recur by Recur is a comprehensive customer engagement and subscription management platform designed to help businesses build long-term relationships with their customers through automation, personalization, and seamless recurring billing. Tailored primarily for SaaS companies, membership-based services, and digital product vendors, Recur focuses on automating subscription workflows while enhancing user engagement through detailed analytics, lifecycle marketing tools, and behavior-based communication triggers. Key features include automated billing and invoicing, dunning management, customer segmentation, personalized outreach, churn prediction, and subscription analytics. The user interface of Recur is sleek, modern, and built with the end-user in mind. Its dashboard provides a consolidated view of key metrics such as monthly recurring revenue (MRR), customer lifetime value (CLTV), churn rate, and subscriber growth. Navigation is simple, with clearly labeled menus and quick-access panels for managing billing cycles, customer communications, and analytics. Users can easily filter through customer data, build email campaigns, or review performance trends without needing extensive training. A standout design feature is the customer journey map, which visually represents each subscriber’s lifecycle stage, making it easier for teams to strategize engagement efforts.

Pros & Cons

What users like
  • +Covering scheduling, messaging, RSVPs, and payments for events simplifies a major association function.
  • +Offering both texting and email for one-on-one and mass messaging meets diverse member communication preferences.
  • +The inclusion of invoicing, reporting, and QuickBooks integration streamlines financial management.
  • +The ability to host a full website or integrate content provides flexibility for associations' online presence.
What users flag
  • While "AI-Driven Insights" sounds promising, the text doesn't elaborate on the depth or customization of these insights.
  • The absence of social proof makes it harder to gauge real-world effectiveness.
  • The repeated use of "next generation" without concrete examples of how it surpasses current solutions can be perceived as marketing jargon rather than a unique selling proposition.

Features

Key features

AI-Driven Insights
Recur leverages AI to proactively suggest actions that drive value to members, helping associations remember important engagements and optimize member satisfaction. This goes beyond basic data reporting by offering actionable recommendations.
Engagement Scores
By providing engagement scores, Recur helps associations quickly understand member involvement, allowing them to identify at-risk members or highly engaged individuals for targeted outreach. This offers a quantifiable metric for engagement.
Simplified One-on-One and Mass Messaging
Recur streamlines communication, making it easy to engage members through both individual messages and mass newsletters via texting and email, meeting members where they are. Its ease of setup and tailoring are also beneficial.
Integrated Event Management with Payments
The ability to manage all aspects of events, including scheduling, messaging, RSVPs, and payments, within one system simplifies a traditionally complex process for associations.
Public Sites with Membership Self-Service
Recur empowers associations to easily build and host websites or integrate content, offering crucial features like member self-service portals for increased efficiency and member autonomy.

Additional features

AI-Driven Insights
Recur leverages AI to proactively suggest actions that drive value to members, helping associations remember important engagements and optimize member satisfaction. This goes beyond basic data reporting by offering actionable recommendations.
Suggestions Based on Membership Activity
Recur provides recommendations for actions based on how members interact with the association.
Engagement Scores
It calculates and displays scores that indicate the level of member engagement.
Texting / Emailing
The platform facilitates both one-on-one and mass communication with members via text messages and email.
Newsletters
Users can easily create and send newsletters to their members.
Surveys
Recur enables the creation and distribution of surveys to gather member feedback.
Scheduling (Events)
The software helps in organizing and setting dates for association events.
Messaging (Events)
It facilitates communication related to events, such as invitations and updates.
RSVP's (Events)
Members can easily respond to event invitations within the system.
Payments (Events)
Recur handles the processing of payments for event registrations.
Invoicing
The system allows for the creation and management of invoices.
Reporting (Financial)
It provides reports related to the association's financial activities.
Easy Payment Solutions
Recur offers straightforward methods for handling payments.
Integration with Quickbooks
The financial tools are designed to integrate with Quickbooks for streamlined accounting.
Membership Self-Service
Members can manage their own profiles and access certain information independently through a portal.
Event Promotion
The platform assists in promoting upcoming events to members and prospects.
Contact Forms
Recur provides tools for creating and managing contact forms on public websites.
Website Building/Hosting
Users can build and host their complete association website using Recur's tools.
Content Integration with Other Website Builders
The software allows for the integration of association content with external website builders if preferred.
Mobile App
Recur offers a dedicated mobile application for increased accessibility.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
12
Interface languages
16
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianJapaneseChineseKoreanArabic

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇰🇷KRW🇸🇬SGD🇳🇴NOK🇲🇽MXN🇮🇳INR🇷🇺RUB

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