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RedmineUP Cloud

by RedmineUP · Since 2010
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ActiveAvailable globallyCloud
Quick facts
VendorRedmineUP
Year launched2010
StatusActive
LocationYerevan, Yerevan
Countries servedGlobal
Languages9
Integrations3+
Free tierNO
Free trialNO
Contact salesYES

About RedmineUP Cloud

RedmineUP Cloud is a hosted project management solution based on the open-source Redmine platform. It comes bundled with RedmineUP's suite of professional plugins, offering features for Agile, CRM, helpdesk, finance, and resource management. The service provides a fully managed environment with daily backups and security.

RedmineUP Cloud offers a fully-managed hosting service for the open-source Redmine project management tool, enhanced with its own suite of over 15 professional plugins. This SaaS offering is designed for teams that need the power of Redmine without the overhead of self-hosting, updates, and maintenance. The bundled plugins extend Redmine's core functionality to include Agile boards (Scrum and Kanban), CRM and sales tracking, a helpdesk ticketing system, invoicing, and resource planning. This makes it a comprehensive solution for various business processes, from software development to customer support. RedmineUP Cloud is available in several tiers based on user count and storage, with all plans including the full stack of plugins. A 15-day free trial is available, and pricing is offered on a monthly or discounted annual basis.

Pros & Cons

Pros
  • Offers a comprehensive suite of professional plugins bundled with a hosted Redmine environment.
  • Provides both a cloud-hosted SaaS offering and on-premise plugins for purchase.
  • A 15-day free trial is available for the cloud service without requiring a credit card.
  • Supports a wide range of business functions including Agile, CRM, helpdesk, and finance.
  • Includes free data migration from self-hosted Redmine instances to the cloud service.
Cons
  • The user interface is based on the open-source Redmine platform, which may feel less modern than some competitors.
  • Pricing for enterprise-level features like Git integration and custom domains is not published and requires a sales inquiry.
  • The ability to add third-party plugins to the cloud environment is restricted to Enterprise plan customers.

Features

Key features

Agile Project Management

Manage projects using Scrum and Kanban boards with drag-and-drop functionality for tasks, sprints, and backlogs.

Helpdesk Ticketing System

Convert emails and web form messages into support tickets, with features like auto-responders, canned responses, and SLA tracking.

CRM and Sales Management

Track contacts, companies, and sales deals within projects, including a sales funnel view and email integration.

Resource Management

Plan and visualize resource allocation with a booking chart, track workload and availability, and manage employee time off.

Invoicing and Budgeting

Create and manage invoices, track project budgets, and set cost and bill rates for users and tasks.

Checklist Management

Add detailed checklists to issues to break down tasks without creating numerous sub-tasks.

Employee Profile Management

Manage user profiles with departments, tags, notifications, and birthday reminders via the People plugin.

Cloud File Storage

Provides a cloud file storage system with sharing capabilities for clients and employees via the Drive plugin.

Additional features

Agile Charts

Visualize project progress with Burn-down/up, Cumulative Flow, Velocity, and Lead Time charts.

Customizable Workflows

Adjust settings, templates, workflows, and fields to fit specific team processes.

Satisfaction Ratings

Allow clients to rate support responses to track customer satisfaction.

Email Dropbox

Add notes and files to any issue by sending an email to a unique, auto-assigned address.

Printable Reports

Generate printable reports from single or multiple issues, including custom fields, time entries, and notes.

Knowledge Base Creation

Build FAQ sections, knowledge bases, and discussion boards with the dedicated Questions plugin.

Product Catalog Management

Manage a catalog of products and services, and track orders and delivery workflows.

Financial Management

Track all company finances, including incomes, expenses, and accounts with the Finance plugin.

Text Editing Enhancements

Use @mentions to notify users, edit text in a full-screen mode, and benefit from auto-saving drafts.

Issue Tagging

Organize and categorize issues with descriptive tags for better filtering and searching.

Mailchimp Integration

Synchronize Redmine CRM contacts with Mailchimp for targeted email campaigns.

CMS Functionality

Build websites and content pages directly within Redmine using layout templates and snippets.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
9
Interface languages
1
Billing currencies

Interface languages

EnglishGermanJapaneseSpanishRussianFrenchPortuguesePolishChinese

Billing currencies

🇺🇸USD

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