About RedPoint Customer Data Platform

RedPoint Customer Data Platform is a data management software from RedPoint Global that helps organizations unify their customer data. It includes features for data integration, identity resolution, and audience segmentation so businesses can gain a comprehensive view of their customers. This platform supports real-time data processing and enables users to create personalized marketing campaigns based on actionable insights. RedPoint’s reliable data governance capabilities ensure compliance and security of customer information. Key capabilities: data integration identity resolution audience segmentation real-time processing data governance Best for: marketing teams that need to manage and analyze customer data for targeted campaigns.

RedPoint Customer Data Platform Details

Vendor
RedPoint Global
Year Launched
2006
Location
34 Washington Street, Suite 205 Wellesley Hills, MA 02481
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, French, German, Spanish, Italian, Portuguese, Dutch, Japanese, Chinese
Users
Marketing Pro, Advertising, IT Pro, Data Analytics Pro
Industries Served
Healthcare Payers, Healthcare Providers, Pharmaceutical, Financial Services, Retail, Travel & Hospitality, Media & Entertainment
Tags
Customer Data Platform, Data Management, Data Integration, Data Quality, CRM, Marketing Automation, Personalization, Single Customer View, Cross-channel Marketing

RedPoint Customer Data Platform's In-App Market Place

Does RedPoint Customer Data Platform have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), MXN ($), BRL (R$)

Pros & Cons

  • Focus on Data Quality and Accuracy: Specializes in making customer data "fit for purpose" by cleaning, enriching, and unifying it, leading to highly accurate and complete customer profiles.
  • Significant Cost Reduction: Claims an 80% reduction in costs related to getting data ready for use.
  • Improved Business Outcomes: Drives tangible results in AI optimization, CX initiatives (e.g., 50% more appointments), and customer acquisition (e.g., 3x conversion lift).
  • Increased Productivity: Offers a drag-and-drop interface and AI-friendly APIs to reduce reliance on manual processes and complex coding, boosting efficiency.
  • Enhanced Agility & Flexibility (Composable): Avoids vendor lock-in by being composable, allowing deployment in any cloud, with any database, and within existing security perimeters for future scalability and adaptability.
  • Unified Customer Profile: Provides a single, accurate, and comprehensive view of each customer.
  • Limited Detail on Specific Features: While it highlights benefits, the text doesn't go into deep technical specifics of how each "composable solution" like "Data Readiness Hub" or "Smart Engagement Hub" functions beyond high-level descriptions.
  • Newer "Trend" Positioning: Framing "Data Readiness" as a "newest trend" might imply that this specific focus is a more recent emphasis for Redpoint, which could mean some evolving aspects, though it's likely a rebranding/refocus.
  • No Explicit Pricing Information: Pricing is not mentioned, which is common for enterprise solutions but means potential users need to engage sales to understand the investment.
  • No Free Trial/Demo Access: "Request A Demo" or "See it in action" implies a guided demonstration rather than self-service trial access.

RedPoint Customer Data Platform's Support Options

Chatbot

Available

RedPoint Customer Data Platform's Alternatives