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Software Status:Active

About refive

Refive is a phygital retail marketing platform from refive that helps marketers use in-store personalization and digital engagement for customer retention. It provides features such as handling returns easily, collecting product feedback, and enabling circular economy/second markets so that retailers can improve customer use and measure marketing ROI by tracking offline conversions from online ad campaigns. Additionally, refive allows businesses to issue NFTs, driving advancement in the retail space. With its focus on blending digital and physical retail experiences, refive enables marketers to change customer interactions both in-store and post-purchase. Key capabilities: handle returns easily collect product feedback enable circular economy measure marketing ROI issue NFTs Best for: retail marketers that need to boost in-store engagement and retention.

refive Details

Vendor
refive
Year Launched
2019
Location
Angermünder Str. 12, 10119 Berlin, Germany
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
Germany
Languages
English, Spanish, French, German, Italian, Portuguese
Users
Administrator, Manager, Customer Support Representative, Marketing Specialist, Data Analyst.
Industries Served
Healthcare, Education, Finance, Retail, Manufacturing, Hospitality, Technology
Tags
Customer Engagement, Customer Experience, Customer Loyalty

refive's In-App Market Place

Does refive have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹)

Pros & Cons

  • Simplifies in-store data collection and opt-ins for customers and staff alike.
  • Connects online and offline data for a comprehensive understanding of customer behavior.
  • Provides intelligent analytics to drive personalized marketing and retention efforts.
  • Boasts quick implementation and compatibility with existing retail systems.
  • Emphasizes GDPR compliance and secure data storage in the EU.
  • Requires customers to actively scan a QR code, which some may overlook or be unwilling to do.
  • Customers might be overwhelmed if too many digital touchpoints are introduced in-store.
  • As a digital solution, it inherently relies on internet connectivity for its features.

refive's Support Options

Email Address

info@refive.io

Chatbot

Available

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