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Refract

by Refract
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SoldAvailable globally
Quick facts
VendorRefract
Year launched
StatusSold
LocationSheffield Technology Parks, Cooper Buildings, Arundel Street, Sheffield S1 2NS, United Kingdom
Countries servedGlobal
Languages10
Integrations10+
Free tier
Free trial
Contact sales

About Refract

Refract is a sales training software from Refract that helps organizations improve their sales conversations. It combines call recording, analytics, and coaching tools so teams can analyze performance and develop skills effectively. The platform provides insights into sales calls, enabling teams to identify strengths and areas for improvement. Refract also offers a library of recorded calls for training purposes, allowing new sales representatives to learn from real examples. Key capabilities: call recording conversation analytics coaching tools performance feedback training library Best for: sales teams that need to improve conversation quality and effectiveness.

Refract by Refract Consulting is a comprehensive sales enablement software that offers call recording, inside sales, sales coaching, and sales forecasting features. One of its standout features is its ability to analyze conversations in real-time to provide valuable insights for improving sales performance. The user interface of Refract is clean and well-organized, making it easy to navigate. Its unique design elements, such as customizable dashboards and easy-to-use filters, enhance the overall user experience. In terms of functionality, Refract stands out from its competitors with its advanced sales coaching capabilities. The software can automatically identify key moments in sales calls, such as objections or closing opportunities, and provide actionable feedback to help sales reps improve their performance. This innovative approach to sales coaching sets Refract apart in the market. When it comes to performance, Refract excels in speed, efficiency, and reliability. The software is capable of handling large datasets and complex operations without any lag or downtime.

Pros & Cons

What users like
  • +Allows inside sales teams to record and review their sales calls for coaching and training purposes
  • +Helps sales teams improve their sales techniques and close more deals
  • +Offers sales forecasting tools to help teams predict and plan for future sales
  • +Increases sales team productivity and effectiveness through targeted coaching and training
  • +Enables sales managers to track and monitor sales team performance and provide actionable feedback
What users flag
  • Limited integrations with other sales tools
  • Steeper learning curve for new users
  • Inconsistent performance on mobile devices
  • Lack of advanced analytics features compared to competitors
  • Relatively high cost compared to similar software options

Features

Key features

Call Recording, Inside Sales, Sales Coaching, Sales Enablement, Sales Forecasting

Additional features

Call Recording, Inside Sales, Sales Coaching, Sales Enablement, Sales Forecasting

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
10
Interface languages
3
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapanese

Billing currencies

🇺🇸USD🇬🇧GBP🇪🇺EUR

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