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Software Status:Active

About Remedyforce

Remedyforce is referenced here via BMC’s documentation portal for BMC Helix Remedyforce. The accessible public source primarily provides product documentation and resource navigation, and does not expose a detailed marketing overview from the provided URL, so module scope and packaging should be confirmed with BMC. In general, Remedyforce is evaluated in the context of service management/IT operations, where teams need structured documentation, configuration, and process guidance. Key capabilities: • Official product documentation and reference materials Access to product resources and updates (as provided) Implementation and administration guidance (as provided) Confirm functional modules with vendor documentation Best for: organizations already using Remedyforce that need authoritative documentation, or evaluators gathering official references.

Remedyforce Details

Vendor
BMC Software
Year Launched
1980
Location
2103 Citywest Blvd, Houston, TX, United States, Texas
Deployment
cloud
Training Options
documentation
Countries Served
All Countries
Languages
English
Users
Business Owners, IT Managers, Service Desk Analysts, System Administrators, Help Desk Technicians, End Users, Compliance Officers, Asset Managers, Knowledge Managers, Workflow Managers, Server Administrators, Patch Managers.
Industries Served
IT departments, Healthcare, Retail, Manufacturing
Tags
Application Performance Management, Business Continuity, Complaint Management, Customer Service, Forms Automation, Help Desk, IT Service, ITSM, IT Management, Issue Tracking, IT Asset Management, Knowledge Base, Knowledge Management, Workflow Management, Server Management, Patch Management

Remedyforce's In-App Market Place

Does Remedyforce have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

4

Mini Apps

Incident Management Console

Self-service Portal

Change Management Console

Service Health Monitoring

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$).

Pros & Cons

  • Built on the robust Salesforce platform, ensuring scalability and security.
  • Comprehensive service management for mid-sized businesses.
  • Real-time reporting and analytics.
  • Flexible pricing and no additional infrastructure needed.
  • Specific pricing details are not readily available and require contact with BMC.
  • May require Salesforce familiarity for optimized use.

Remedyforce's Support Options

Remedyforce's Alternatives