About RescueNet
RescueNet is a software platform from ZOLL Data Systems that provides data solutions for EMS, fire, and healthcare. It combines advancement Is in Our DNA, improve EMS Operations From Dispatch to Discharge and Beyond, and Connect With an Expert so organizations can improve clinical, operational, and financial performance. This platform supports integrated data management and real-time operational insights to improve the efficiency of emergency medical services. Additionally, it allows healthcare providers to connect with specialized experts for better decision-making in critical situations. Key capabilities: Incident reporting Resource management Patient care documentation Real-time analytics Dispatch integration Best for: EMS and healthcare professionals that need comprehensive software for operational efficiency and improved patient care.
RescueNet is a mature, full-featured EMS / public safety software ecosystem that spans dispatch, patient care, clinical event analysis, billing, and device management. Its strength lies in offering a unified platform where data from monitors and defibrillators, EMS reports, and dispatch operations converge for efficient workflows, compliance, and continuous quality improvement. Modules like CaseReview and Live Plus provide powerful tools for post-event debriefing and remote clinical collaboration, while Billing and ePCR streamline critical administrative and care documentation tasks. However, the suite’s depth comes with complexity; setup, training, and infrastructure investment can be substantial, especially in organizations without strong IT support. For EMS services with hardware from ZOLL and steady connectivity, RescueNet offers excellent integration and value. In contrast, agencies needing lighter, standalone tools or those operating in low-bandwidth or those using diverse hardware may find parts of the suite unnecessarily heavy or restrictive. Overall, RescueNet is strong where its full potential can be leveraged; less so when only minimal EMS support is needed.
Pros & Cons
- +Extremely comprehensive EMS suite covering clinical data, dispatch, billing, device monitoring for full pre-hospital chain Real-time data capture from devices ensures accuracy and timely review opportunities
- +Modular design allows organizations to pick needed components without replacing entire system
- +Strong regulatory / compliance alignment (e.g. STEMI workflows, data encryption, etc.)
- +Established vendor with experience and widespread adoption
- −Legacy client-server modules may require on-premise infrastructure and associated maintenance overhead
- −Complexity of the suite can produce steep learning curves for staff and administrators
- −Dependence on compatible ZOLL hardware for best integration reduces flexibility with third-party devices
- −Costs could escalate with scale, especially licenses, devices, support, updates
- −Some modules require strong connectivity; remote/rural use may suffer from network limitations
Features
Key features
- Dispatch (CAD)
- Manage emergency call-taking, resource assignment, vehicle tracking to reduce response times.
- ePCR
- Guide medics through data entry, ensure compliance, eliminate paper, improve accuracy.
- Billing & Billing Pro
- Automate reimbursement, manage claims, reduce delays, verify data.
- CaseReview
- Collect defibrillator / clinical event data, analyze post-incident trends and performance.
- 12-Lead Module
- Transmit ECG 12-leads from pre-hospital to hospital, support STEMI workflows.
Additional features
- EventSummary
- Capture full resuscitation event data (voice prompts, device actions, CPR metrics) for review.
- DeviceDashboard
- Monitor readiness and status of defibrillator fleet; device self-tests; centralization of device data.
- Live / Live Plus
- Stream real-time vital signs from monitor/defibrillators; allow remote collaboration / telemedicine support.
- CodeWriter
- Mobile/tablet app to document coding events (vitals, key moments) with timers and structured inputs.
- FireRMS
- Fire Records Management System for fire & EMS incidents, occupancy, vehicle maintenance, etc.
- Performance Analytics / Trend Reporting
- Aggregate data over time for quality improvement.
- Protocol Compliance Tools
- Rules/methods to ensure required data fields are filled; supporting regulatory / clinical guidelines.
- Transport Scheduling & Resource Management
- For scheduled inter-facility transports and deployment of vehicles.
- Mobile Integration
- Support for tablets, iOS apps, cloud-tablet interaction, remote signatures.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About RescueNet
RescueNet is a software platform from ZOLL Data Systems that provides data solutions for EMS, fire, and healthcare. It combines advancement Is in Our DNA, improve EMS Operations From Dispatch to Discharge and Beyond, and Connect With an Expert so organizations can improve clinical, operational, and financial performance. This platform supports integrated data management and real-time operational insights to improve the efficiency of emergency medical services. Additionally, it allows healthcare providers to connect with specialized experts for better decision-making in critical situations. Key capabilities: Incident reporting Resource management Patient care documentation Real-time analytics Dispatch integration Best for: EMS and healthcare professionals that need comprehensive software for operational efficiency and improved patient care.
RescueNet Details
RescueNet's In-App Market Place
Does RescueNet have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CHF (CHF), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN (Mex$), KRW (₩), TRY (₺), ZAR (R), SGD (S$), SEK (kr), NZD (NZ$), HKD (HK$), NOK (kr), DKK (kr), AED (د.إ), THB (฿), MYR (RM), PHP (₱), IDR (Rp), HUF (Ft), CZK (Kč), PLN (zł), ILS (₪), SAR (ر.س), TWD (NT$), CLP (CLP$), COP (COL$), ARS (ARS$), MXN (Mex$), VND (₫), NGN (₦), KES (KSh), EGP (E£), PKR (₨), JOD (د.ا), KWD (ك), QAR (﷼), SAR (ر.س)
Pros & Cons
- Extremely comprehensive EMS suite covering clinical data, dispatch, billing, device monitoring for full pre-hospital chain Real-time data capture from devices ensures accuracy and timely review opportunities
- Modular design allows organizations to pick needed components without replacing entire system
- Strong regulatory / compliance alignment (e.g. STEMI workflows, data encryption, etc.)
- Established vendor with experience and widespread adoption
- Legacy client-server modules may require on-premise infrastructure and associated maintenance overhead
- Complexity of the suite can produce steep learning curves for staff and administrators
- Dependence on compatible ZOLL hardware for best integration reduces flexibility with third-party devices
- Costs could escalate with scale, especially licenses, devices, support, updates
- Some modules require strong connectivity; remote/rural use may suffer from network limitations
RescueNet's Support Options
Email Address
emsfire@zoll.comContact
800-663-3911Community Forums
https://www.zolldata.com/customer-communityRescueNet's Alternatives
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