RingByName logo
0(0 reviews)
Software Status:Active

About RingByName

RingByName is a communication software platform from InPhonex that provides cloud-based phone services. It includes features such as call management, voicemail to email, and call recording so businesses can maintain efficient communication. This platform is designed for teams of any size, allowing them to collaborate effectively through advanced phone system capabilities. Additionally, RingByName offers integration with popular CRM systems to keep customer interactions organized. Key capabilities: call management voicemail to email call recording CRM integration mobile access Best for: businesses that need a comprehensive phone solution for communication and customer service.

RingByName Details

Vendor
InPhonex
Year Launched
2012
Location
6303 Blue Lagoon Dr Suite 400 Miami, FL 33126 USA
Deployment
cloud, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, Portuguese
Users
Business Owners, Sales Representatives, Customer Service Representatives, Office Administrators, IT Managers
Industries Served
Business, Enterprise, Non-Profit, CRM, Virtual Receptionist, VoIP Phone Service
Tags
Business Phone Systems, Call Recording, Cloud PBX, IVR, Unified Communications, VoIP, Telephony.

RingByName's In-App Market Place

Does RingByName have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • • Powerful UCaaS features
  • • Built-in customer contact center and journey management tools
  • • Cutting-edge features such as desktop and mobile collaboration tools - videos, chat, SMS and file sharing
  • • Personal attention to details and customer relationship
  • • Responsive and dedicated team
  • • Easy to use and very flexible
  • • Competitive pricing
  • • There can be confusion around fee increases
  • • Changes are made to the service without notice, which can interrupt service
  • • Inability to add a mobile number as a routing feature
  • • Difficulty in coordinating between local technician and RingByName team
  • • Recorded calls can be difficult to search for
  • • Not being able to call certain numbers in the US
  • • Losing functionality when upgrades are made
  • • Incoming caller ID can be intermittent
  • • Confusing pricing models

RingByName's Support Options

Chatbot

Available

RingByName's Alternatives