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Rinkel

by Rinkel · Since 2014
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Active3+ countriesCloud
Quick facts
VendorRinkel
Year launched2014
StatusActive
LocationRinkel BV, Weena 505, 3013 AL Rotterdam Netherlands.
Countries served3+
Languages3
Integrations1+
Free tier
Free trialYES
Contact salesYES

About Rinkel

Rinkel is a communication platform from Rinkel that provides business phone services. It combines features such as cloud telephony, call forwarding, and voicemail to email so users can manage their communications efficiently. Rinkel is designed to cater to businesses that require reliable phone solutions without the need for traditional hardware. This platform supports multiple devices, enabling users to make and receive calls from their smartphones, tablets, or computers. Key capabilities: cloud telephony call forwarding voicemail to email multiple device support user-friendly interface Best for: small to medium-sized businesses that need flexible and scalable phone systems.

Rinkel is a cloud-based virtual landline service designed to cater to entrepreneurs, startups, and teams. It aims to replace traditional landline phones by offering a business phone system with professional features accessible through mobile phones and computers. The service allows users to manage both personal and business calls with a single phone number, facilitating separate caller identification for each category. This improves professionalism and organization. Calls can be made and received using the Rinkel web app or mobile app, eliminating the need for a physical desk phone. The Rinkel website boasts a clean and user-friendly interface. The homepage clearly outlines the service's benefits and key features. A prominent order button makes it easy for potential customers to get started. The navigation menu provides access to information about solutions, features, pricing, and customer reviews. Rinkel offers a suite of features that include setting business hours, holding calls, forwarding calls to colleagues, customizing greetings, and integrating with WhatsApp Business. While these features are essential for small businesses, they may not offer significant innovation compared to other similar services.

Pros & Cons

What users like
  • +Ease of Use: Intuitive and simple interface suitable for quick deployment.
  • +Fast and Reliable Support: Personalized and responsive customer service that resolves issues promptly.
  • +Call Quality: Superior communication quality through GSM network, avoiding traditional VOIP challenges.
  • +Cost-Effectiveness: Affordable pricing with significant value for small businesses.
  • +Versatility: Supports integration with PC and mobile systems, meeting diverse SME needs.
What users flag
  • Limited Number Customization: Lack of flexibility in selecting mobile numbers for calls.
  • Call Recordings: Feature not included in the basic subscription rate.
  • Mobile Forwarding Restrictions: Forwarding to specific numbers like Spanish mobiles can have complications.
  • Billing Options: Current reliance on credit card payments; no direct debit option yet.
  • App Functionality: Webphone usage requires redirection, rather than operating directly from the app.

Features

Key features

1. Mobile and Laptop Calls
Enables calling using either mobile devices or laptops.
2. Custom Business Hours
Set personalized business hours to manage availability.
3. Call Forwarding
Forward calls to colleagues or other lines.
4. Custom Greetings
Create a personalized welcome message for callers.
5. AI Insights
Analytics and insights powered by AI to improve workflow.
6. WhatsApp Business Integration
Seamlessly connect with customers via WhatsApp.

Additional features

1. Separate business and personal calls.
2. Webphone access.
3. Virtual landline management.
4. Caller ID with advance notice.
5. Call holding feature.
6. Flexible subscription options.
7. Turn features on/off as needed.
8. Professional customer support.
9. Wide range of regional landline numbers.
10. Comprehensive compatibility with smartphones and computers.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

3
Countries served
3
Interface languages
9
Billing currencies

Available in

NetherlandsSpainSweden

Interface languages

EnglishSpanishSwedish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇳CNY🇮🇳INR🇷🇺RUB

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