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Software Status:Active

About RT Telephony

RT Telephony is a telephony software from Rolustech that integrates communication systems with CRM applications. It provides call management, call recording, and real-time analytics so users can improve customer interactions and track communication metrics effectively. This solution allows organizations to simplify their telephony operations directly from their CRM platforms, ensuring that all communications are logged and accessible. It supports multiple telephony providers and offers a user-friendly interface for managing calls. Key capabilities: call management call recording real-time analytics integration with CRM multi-provider support Best for: businesses that need to improve their communication workflows and improve customer service efficiency.

RT Telephony Details

Vendor
Rolustech
Year Launched
2008
Location
RT Tower, Plot 31 Block C2, Gulberg III, Lahore
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English
Users
Small to large businesses., Call center teams., Sales and marketing departments.
Industries Served
Customer Service, Call Centers, Sales and Marketing, Telecommunications, Businesses using CRM platforms (SugarCRM and SuiteCRM users)
Tags
Call Recording, RT Telephony

RT Telephony's In-App Market Place

Does RT Telephony have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • Seamless CRM integration.
  • Supports both voice and text communication.
  • User-friendly interface with productivity-focused features.
  • Scalable for multiple channels (web, desktop, mobile).
  • Flexible pricing and trial options.
  • Limited language options (English only).
  • High pricing for smaller businesses.
  • Dependency on compatible CRM versions.
  • Lack of a broader in-app marketplace.
  • Minimal information on analytics or reporting features.

RT Telephony's Alternatives