RT Telephony

RT Telephony is a cloud-based telephony solution designed to seamlessly integrate with the SugarCRM platform. This integration allows businesses to manage voice calls, SMS messages, and other communication channels directly within their existing CRM system. Key features include call forwarding, inbound and outbound SMS, call recording, click-to-call functionality, IVR capabilities, SMS campaigns, and real-time notifications for incoming calls and messages. The software boasts a user-friendly interface with features designed to enhance productivity and efficiency. RT Telephony is deployed as a cloud-based solution (SaaS), eliminating the need for on-premise hardware or software. This cloud-based approach offers several benefits, including scalability, easy maintenance, and remote accessibility. Pricing for RT Telephony includes a monthly subscription plan starting at $125 per month for a single production instance. This plan includes access to all features, support, and updates. One-time purchase options are also available for businesses with specific needs. While the integration with SugarCRM is a significant advantage, the lack of extensive user reviews and limited information on performance and compatibility with other systems might be a concern for some potential users.