About Salesforce for Media and Entertainment
Salesforce for Media and Entertainment is a suite of solutions for media companies.
Salesforce for Media and Entertainment offers a comprehensive platform for companies in the media, advertising, and subscription industries. It aims to unify disparate systems and data to provide a single source of truth for customer interactions. Key capabilities include advertising sales management to optimize ad processes, subscriber management to grow and retain audiences, and workflow automation to increase operational efficiency. By integrating data, the platform enables media companies to deliver personalized experiences across various channels. It is a cloud-based solution, part of the broader Salesforce ecosystem, and leverages the core CRM functionalities for sales, service, and marketing, tailored for the media industry.
Pros & Cons
- Provides industry-specific solutions for media and entertainment companies.
- Integrates ad sales, subscriptions, and workflow automation on a single platform.
- Leverages the power of the core Salesforce CRM for a unified customer view.
- Pricing information is not publicly available and requires contacting sales.
- The platform is a suite of solutions, which may be complex for smaller businesses to adopt.
- Full feature set and capabilities are spread across multiple product pages.
Features
Key features
Automate tasks, improve stakeholder collaboration, and manage leads for ad sales.
Tools to acquire new subscribers, enhance engagement, and deliver services across channels.
Integrate and connect systems to automate business processes and increase productivity.
Use integrated business data to create personal experiences for customers and subscribers.
Connect various data sources to get a unified view of the customer and operations.
Additional features
Allows companies to send promotional messages and offers based on individual customer interests. Cross-Channel Customer Engagement: Helps businesses communicate with customers through different channels, such as email, digital platforms, and customer service.
Supports efforts to attract new subscribers and prevent existing subscribers from cancelling.
Helps media companies manage relationships with viewers, subscribers, advertisers, and business partners in one system.
Brings customer information from different sources together in one place.
Helps companies manage their subscribers, understand their needs, and maintain good relationships with them.
Helps businesses interact with their audiences and encourage them to remain active.
Helps businesses communicate with customers through different channels, such as email, digital platforms, and customer service.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Salesforce for Media and Entertainment
Salesforce for Media and Entertainment is a suite of solutions for media companies.
Salesforce for Media and Entertainment Details
Salesforce for Media and Entertainment's In-App Market Place
Does Salesforce for Media and Entertainment have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD
Pros & Cons
- Provides industry-specific solutions for media and entertainment companies.
- Integrates ad sales, subscriptions, and workflow automation on a single platform.
- Leverages the power of the core Salesforce CRM for a unified customer view.
- Pricing information is not publicly available and requires contacting sales.
- The platform is a suite of solutions, which may be complex for smaller businesses to adopt.
- Full feature set and capabilities are spread across multiple product pages.
Salesforce for Media and Entertainment's Support Options
Contact
1-800-664-9073Salesforce for Media and Entertainment's Alternatives
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