About Salesforce Sales Engagement
A sales engagement platform built into the Salesforce CRM. It helps sales teams connect with customers across all channels, automate tasks like follow-ups, and use AI-driven insights to identify promising prospects.
Salesforce Sales Engagement is a platform designed to boost sales productivity by integrating engagement tools directly into the Salesforce CRM. It provides a unified workspace for sales representatives to manage all customer interactions, including emails, phone calls, and social media touches. Key features include Sales Cadences, which automate and guide prospecting efforts with predefined steps, and Engagement Intelligence, which uses AI to surface the most promising leads and recommend next actions. The platform aims to streamline workflows by automating repetitive tasks like follow-ups and meeting scheduling, allowing reps to focus on building relationships. While pricing information requires a sales inquiry, the platform is positioned as a core component of the Sales Cloud ecosystem for teams looking to enhance their outreach and close deals more efficiently.
Pros & Cons
- Integrates directly into the Salesforce CRM for a unified workflow.
- Automates repetitive tasks like email follow-ups and meeting scheduling.
- Uses AI to provide actionable insights and prioritize leads.
- Supports multi-channel communication with prospects and customers.
- Allows teams to standardize and scale best practices with sales cadences.
- Sales Engagement pricing can become significant for large sales teams.
- Detailed enterprise pricing requires contacting Salesforce.
- Standalone Sales Engagement does not currently have its own trial license.
- Some advanced capabilities may require additional Salesforce products or editions.
Features
Key features
Unifies sales activities like emails, phone calls, and social touches into a single to-do list within the CRM.
Guides sellers with step-by-step prospecting instructions and automates outreach to keep leads moving.
Uses AI to recommend the next best action, provide insights from emails and calls, and surface top leads automatically.
Helps discover potential customers with buying signals and provides AI recommendations for personalized outreach.
Automates mundane tasks such as email follow-ups and meeting booking to free up time for relationship building.
Additional features
Provides a single, central hub for reps to access and action every task, tracking prospects through the entire process.
Delivers AI-driven suggestions to help reps customize their workflows and engage the right prospects with less effort.
Enables reps to connect with prospects and customers across various channels, including email, phone, and social media.
Allows sales teams to codify and scale their most effective prospecting and engagement strategies.
Built directly into the Salesforce CRM, providing a seamless experience and leveraging existing customer data.
Pricing
Monthly plans
- Sales Cadences
- Work Queue
- Lead Scoring
- Einstein Activity Capture
- Buyer Assistant
- Prospecting Center
- Email productivity tools
- Meeting booking
This is the main standalone Sales Engagement package. Salesforce states that pricing can vary according to edition, number of users, and business requirements
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
No reviews yet
Be the first to drop a review
Alternatives to Salesforce Sales Engagement
HomeArize
HomeArize is a cloud-based ERP software for flooring retailers, showrooms, and contractors. It provides tools…
KingAsterisk Contact Center Solutions
KingAsterisk Technologies provides custom contact center solutions based on Asterisk and VICIdial.
Callyzer
Callyzer is a SIM-based call monitoring and telecalling management software for sales, marketing, and support…
Clevenio
Clevenio is a sales intelligence and outreach platform that helps businesses automate prospecting, improve target…
Spot something wrong or outdated?
Suggest a correction — a reviewer verifies every change.
About Salesforce Sales Engagement
A sales engagement platform built into the Salesforce CRM. It helps sales teams connect with customers across all channels, automate tasks like follow-ups, and use AI-driven insights to identify promising prospects.
Salesforce Sales Engagement Details
Salesforce Sales Engagement's In-App Market Place
Does Salesforce Sales Engagement have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- Sales Cadences
- Work Queue
- Lead Scoring
- Einstein Activity Capture
- Buyer Assistant
- Prospecting Center
- Email productivity tools
- Meeting booking
This is the main standalone Sales Engagement package. Salesforce states that pricing can vary according to edition, number of users, and business requirements
Source: vendor pricing page →Accepted Payment Currencies
USD
Pros & Cons
- Integrates directly into the Salesforce CRM for a unified workflow.
- Automates repetitive tasks like email follow-ups and meeting scheduling.
- Uses AI to provide actionable insights and prioritize leads.
- Supports multi-channel communication with prospects and customers.
- Allows teams to standardize and scale best practices with sales cadences.
- Sales Engagement pricing can become significant for large sales teams.
- Detailed enterprise pricing requires contacting Salesforce.
- Standalone Sales Engagement does not currently have its own trial license.
- Some advanced capabilities may require additional Salesforce products or editions.
Salesforce Sales Engagement's Support Options
Contact
1-800-664-9073Community Forums
http://salesforce.com/joinsalesblazerChatbot
AvailableLive Chat
AvailableSalesforce Sales Engagement's Alternatives
HomeArize
HomeArize is a cloud-based ERP software for flooring retailers, showrooms, and contractors. It provides tools…
KingAsterisk Contact Center Solutions
KingAsterisk Technologies provides custom contact center solutions based on Asterisk and VICIdial.
Callyzer
Callyzer is a SIM-based call monitoring and telecalling management software for sales, marketing, and support…
Clevenio
Clevenio is a sales intelligence and outreach platform that helps businesses automate prospecting, improve target…