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SalonIQ

by Intelligent Salon Software · Since 2012
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ActiveAvailable globallyCloud
Quick facts
VendorIntelligent Salon Software
Year launched2012
StatusActive
LocationLonsdale Gate, Lonsdale Gardens, Tunbridge Wells, Kent TN1 1NU, GB
Countries servedGlobal
Languages9
Integrations3+
Free tier
Free trial
Contact sales

About SalonIQ

SalonIQ is a management software from Intelligent Salon Software that provides a complete booking, management, and marketing system for salons. It includes salon marketing, client use, team engagement, and salon management features, so users can effectively manage their business operations. The software also supports an online booking portal, allowing clients to schedule appointments conveniently. SalonIQ's design caters specifically to barbers, spas, and hair salons, making it an suitable choice for those in the beauty industry. Key capabilities: salon marketing client use team engagement salon management online booking portal Best for: salon owners and managers that need an integrated solution for business management and client interaction.

SalonIQ, developed by Intelligent Salon Software, is a robust and comprehensive salon management solution tailored to streamline operations for salons and spas. The software is designed to improve the efficiency of salon businesses by offering an all-in-one platform that integrates various operational aspects like appointment scheduling, client management, marketing automation, inventory control, and point-of-sale (POS) functionality. It caters to a wide range of salon and spa businesses, including hair salons, beauty salons, nail salons, and spas. SalonIQ’s main goal is to enhance operational efficiency while also improving customer service and client engagement, making it a key tool for modern salon management. One of the standout features of SalonIQ is its intuitive and visually appealing user interface. Designed to be user-friendly, the dashboard is well-organized, allowing salon staff to effortlessly navigate various functions, including booking appointments, managing client profiles, and tracking inventory. Unique design elements, such as customizable dashboards and a drag-and-drop calendar for appointment scheduling, significantly simplify the user experience.

Pros & Cons

What users like
  • +Easy to use, even for non-tech savvy people
  • +Excellent customer service with multiple channels for support (chat, phone, online resources)
  • +Wide range of features, including appointment scheduling, online booking, point of sale, inventory management, marketing tools, reporting
  • +Cloud-based system accessible from anywhere
  • +Two-way texting reduces no-shows and late cancellations
  • +Regular updates and development based on user feedback
What users flag
  • Can be expensive depending on the plan
  • Reliant on internet connection (may be an issue if your internet goes down frequently)
  • A few users reported glitches and bugs
  • No mobile app (but the Hub seems to be a functional alternative)
  • Some users found the point system difficult to use (although it seems to have been resolved in a reviewer's case)

Features

Key features

1) Marketing Tools
Offers various marketing strategies and promotions to attract new clients and retain existing ones.
2) Client Management
Enables efficient client intake, payment processing, follow-up marketing, and re-booking.
3) Team Management
Helps monitor team performance, set goals, and maintain high employee engagement.

Additional features

1) Appointment Scheduling
Easy booking, rescheduling, and cancellation with drag-and-drop functionality.
2) Marketing Automation
Automates email and SMS marketing campaigns, tracks effectiveness, and improves client retention.
3) Inventory Management
Tracks stock levels, manages suppliers, and generates purchase orders to avoid product shortages.
4) POS Integration
Works with major point-of-sale systems for streamlined transaction handling.
5) Reporting & Analytics
Generates detailed reports on sales, client data, and overall business performance.
6) Customizable Widgets
Allows customization of the dashboard for easier access to key functions.
7) Cloud-Based & Web-Based Access
Enables real-time updates and synchronization across multiple devices and locations.
8) Multi-Location Support
Suitable for both small, independent salons and large, multi-location salon chains.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
9
Interface languages
1
Billing currencies

Interface languages

EnglishFrenchGermanItalianSpanishPortugueseRussianDutchJapanese.

Billing currencies

🇪🇺EUR

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