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SamparQ

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Software Status:Active

About SamparQ

SamparQ is a customer feedback management software from QDegrees Services that helps organizations gather, analyze, and act on customer insights. It combines feedback collection, reporting analytics, and action management so businesses can improve customer satisfaction and loyalty. The platform supports various channels for feedback, including surveys and social media, providing a comprehensive view of customer sentiment. Additionally, it offers real-time reporting capabilities, allowing organizations to make timely decisions based on customer feedback. Key capabilities: feedback collection reporting analytics action management channel support real-time insights Best for: businesses that need to understand and respond to customer feedback effectively.

SamparQ Details

Vendor
QDegrees Services
Year Launched
2013
Location
B-9, 1st Floor, Mahalaxmi Nagar, Behind WTP South Block, Malviya Nagar, Jaipur, Rajasthan 302017, IN
Deployment
cloud
Training Options
documentation, videos, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean, Arabic
Users
HR Managers, Team Leaders, Field Managers, Executives, Small-Business Owners, Midsize-Business Owners, Self-Employed Professionals, Employee Engagement Specialists, Operations Managers, Consultants
Industries Served
Human Resources, Information Technology, Retail, Manufacturing, Healthcare, Education, Consulting, Financial Services, Telecommunications, Logistics and Transportation
Tags
Employee Communication Tools, SamparQ, Employee Engagement

SamparQ's In-App Market Place

Does SamparQ have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

No

Pricing Options

Free trial
Free version
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Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), RUB (₽), INR (₹), BRL (R$), KRW (₩), TRY (₺)

Pros & Cons

  • All-in-one platform for employee engagement and communication
  • Streamlined employee registration process
  • Instant live chat for real-time interaction
  • Kudos management and milestone recognition features
  • Continuous satisfaction tracking across teams
  • Social post and multimedia sharing capabilities
  • Accessible policy library for company-wide reference
  • Limited visibility into pricing and subscription tiers
  • May require onboarding for full feature utilization
  • Multimedia features could be distracting if not managed properly
  • No mention of integration with third-party HR or payroll systems
  • Potential data privacy concerns with sentiment tracking
  • Feedback features may depend on consistent employee participation

SamparQ's Support Options

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