OneSapro Ecosystem logo

OneSapro Ecosystem

by Sapro and TiVA Solutions · Since 1986
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Active1+ countries
Quick facts
VendorSapro and TiVA Solutions
Year launched1986
StatusActive
Location3 Columbus Circle, New York, NY 10019, US
Countries served1+
Languages1
Integrations6+
Free tier
Free trial
Contact sales

About OneSapro Ecosystem

Sapro Hotel PMS is a property management system software from Sapro that supports hotel operations. It provides features such as reservation management, guest profile management, and billing and invoicing so hotel staff can efficiently manage bookings and improve guest services. This software is designed to handle various aspects of hotel management, including front desk operations and housekeeping coordination. With its user-friendly interface, it allows for easy navigation and accessibility. Key capabilities: reservation management billing and invoicing guest profile management reporting and analytics housekeeping management Best for: hotel operators that need to manage reservations and guest services effectively.

The OneSapro Ecosystem, developed by Sapro in collaboration with TiVA Solutions, is a comprehensive hospitality ERP designed to streamline hotel operations. Its primary purpose is to unify property management, reservations, housekeeping, POS, and channel management into a single platform. Key features include integrated OTA connectivity, paperless guest registration, and advanced revenue management tools. The user interface is modern and intuitive, with dashboards that provide clear visibility into occupancy, reservations, and financials. Navigation is straightforward, and unique design elements such as customizable workflows and mobile-friendly housekeeping apps make it easy for staff to adapt quickly. The system emphasizes simplicity without sacrificing depth, ensuring both front-office staff and administrators can use it effectively. Functionality is robust, covering reservations, multi-currency billing, POS integration, housekeeping, and vendor management. Distinctive features like WiFi gateway integration, IPTV support, and automated minibar billing set it apart from competitors, offering a true ERP-style solution for hotels and resorts. Performance is reliable, with the system capable of handling large datasets such as multi-property portfolios and complex financial records efficiently.

Pros & Cons

What users like
  • +True all-in-one ecosystem consolidates PMS and back-office tools into one single platform.
  • +Paperless clinical workflow features digital registration cards to reduce manual data entry waste.
  • +Revenue-focused booking engine includes coupon management to drive direct sales and commissions.
  • +Legacy hardware expertise seamlessly integrates older PBX and WiFi gateways into dashboards.
  • +Accessible SaaS model provides low barriers with zero upfront investment for smaller hotels.
What users flag
  • Rebranding confusion may occur for users transitioning to the new ecosystem naming.
  • Regional market focus primarily optimizes support for hotels in APAC and South Asia.
  • Enterprise learning curve can be overwhelming for staff with minimal technical experience.
  • Implementation lead time requires significant setup for facial recognition and kiosk features.
  • Connectivity dependency means real-time synchronization requires a stable and consistent internet connection.

Features

Key features

Integrated Channel Manager
Connects directly to 200+ OTAs (Booking.com, Expedia, etc.) in real-time.
Paperless GRC
Digital Guest Registration Cards for contactless check-in.
IVR-Based Billing
Unique integration where mini-bar and laundry charges can be updated via the room telephone (IVR).
Automated Night Audit
Streamlines the day-end process with automated posting and error checking.
Unified Dashboard
"One Dashboard, One Interface, One Report" philosophy for cross-departmental data.

Additional features

Front Office
Manage reservations, allotments, guest check-in/out, and cashiering operations efficiently.
Internet Booking Engine (IBE)
Enable commission-free direct bookings with coupon management for hotel websites.
POS Management
Handle KOT/BOT, void bills, and tip reports across outlets.
Back Office
Support accounts receivable/payable, general ledger, and bank reconciliation processes.
Inventory & Stores
Track purchase orders, GRN, food costing, and stock transfers seamlessly.
Housekeeping
Assign staff duties and monitor cleaning times for operational efficiency.
Banquet & Event Management
Book venues and plan menus for events and banquets effectively.
MIS Reporting
Generate 100+ detailed reports with real-time analytics for decision-making.
Maintenance Management
Create work orders and track assets for preventive maintenance.
Hardware Integrations
Integrate PBX, IPTV, WiFi gateways, and smart room key systems.

Pricing

Free trial
Free version
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Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

Sri Lanka

Interface languages

English

Billing currencies

🇺🇸USD

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