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Software Status:Active

About Scheduling Manager

Scheduling Manager is a scheduling software from Thoughtful Systems that helps organizations manage their appointments and meetings efficiently. It combines calendar integration, automated reminders, and resource allocation so users can effectively coordinate schedules. The platform offers features that allow for easy tracking of availability, enabling users to minimize scheduling conflicts. In addition, it provides detailed reporting tools to analyze scheduling patterns and performance. Key capabilities: calendar integration automated reminders resource allocation availability tracking reporting tools Best for: businesses and teams that need to manage appointments and schedules effectively.

Scheduling Manager Details

Vendor
Thoughtful Systems
Year Launched
1986
Location
Thoughtful Systems, Inc. P.O. Box 150136 Brooklyn, NY 11215
Deployment
cloud, on premise, windows, linux, ios, android
Training Options
documentation, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Russian, Dutch, Polish, Turkish, Arabic, Hindi, Swedish, Danish, Norwegian, Finnish.
Users
Carpet Cleaning Companies, Field Service Management Companies, Janitorial Companies, Maid Service Companies, Waste Management Companies, Plumbing Companies.
Industries Served
Air duct cleaning, appliance repair, carpet cleaning, chimney sweeping, commercial cleaning, drain cleaning, electrical maintenance, facility management, fire and water damage restoration, fire extinguisher maintenance, fire sprinkler systems, fitness equipment maintenance, furnace maintenance, handyman services, home health care, HVAC maintenance, irrigation services, janitorial services, kitchen exhaust cleaning, lawn care and maintenance, liquid waste management, maid services, painting contractors, parks and recreation, pest control, plumbing, pool and spa services, pool management, power washing, pressure washing, residential cleaning, restoration cleaning, roofing, septic tank cleaning, tree services, security services, telephone installation, tutoring services, van removals, window cleaning.
Tags
Carpet Cleaning, Field Service Management, Janitorial, Maid Service, Waste Management, Plumbing

Scheduling Manager's In-App Market Place

Does Scheduling Manager have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
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Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), CHF (CHF), SEK (kr), NOK (kr), DKK (kr), INR (₹), AED (د.إ), SGD (S$)

Pros & Cons

  • Comprehensive Feature Set: Scheduling Manager offers a wide array of features encompassing scheduling, CRM, invoicing, payroll, timekeeping, mapping, and more, making it a potentially all-in-one solution for service businesses.
  • Ease of Use (Generally): Many users find the software easy to use and understand, with helpful resources like a built-in help button.
  • Strong Customer Support: Several reviews highlight the excellent customer service and support provided by Thoughtful Systems, with specific mentions of helpful staff members.
  • Customization Options: The ability to customize the software to fit specific business needs is a significant advantage, as mentioned in multiple reviews.
  • Long-Standing Product with Established History: The fact that the software has been developed over 30 years suggests a mature product with a long track record.
  • Caller ID Integration: The caller ID feature, which automatically retrieves customer information, is a valuable time-saver and enhances customer service.
  • Mobile App (SM-Mobile): The availability of a mobile app extends the software's functionality to field employees, enabling them to manage jobs, create invoices, collect payments, and more.
  • Potential Difficulty with Complex Changes: One user mentioned difficulties with making complex scheduling changes, such as reassigning employees.
  • Reporting Limitations (Implied): One review mentioned "the lack or difficulty of generating reports," suggesting that the reporting capabilities might not be as robust as some users require.
  • Potential for Navigation Issues: One user mentioned the software being "complicated" and "hard to navigate," which could indicate a less intuitive user interface for some.
  • Inconsistent Support Experiences (Implied): While many praise the support, one review mentions "poor service," suggesting that the quality of support might be inconsistent.
  • Concerns about Sales Practices (Specific Review): One negative review raises concerns about sales practices and the importance of getting promises in writing.

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