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Secure Content Management

by OpenText · Since 1991
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ActiveAvailable globallyCloud
Quick facts
VendorOpenText
Year launched1991
StatusActive
LocationWaterloo, Canada
Countries servedGlobal
Languages8
Integrations3+
Free tierN/A
Free trialN/A
Contact salesYES

About Secure Content Management

OpenText Content Management (Extended ECM) is an enterprise content management software from OpenText that links knowledge to processes. It combines services like document management, workflow automation, and records management so users can make informed decisions based on accessible organizational knowledge. The platform supports deployment in various environments, ensuring flexibility for different business needs. With a focus on enabling people, it provides tools that integrate content directly into workflows. Key capabilities: document management workflow automation records management deployment flexibility knowledge integration Best for: organizations that need to manage content effectively within their processes.

OpenText Content Management, also known as Extended ECM, is a robust, enterprise-grade solution designed to address the complex content management needs of large organizations. Its primary strength lies in seamlessly integrating with core business applications such as SAP®, Microsoft® 365, Salesforce, and SAP SuccessFactors®, which helps bridge the gap between content and business processes. This deep integration ensures that information flows smoothly across various departments, eliminating data silos and improving operational efficiency. A key feature of OpenText Content Management is its document management system, which securely captures, stores, organizes, and tracks documents, ensuring compliance while reducing storage costs. The platform also offers business workspaces, which are organized environments for collaborative work related to specific business objectives. This enables teams to interact with content, data, and tasks in a streamlined, efficient manner. The system further enhances productivity through workflow automation, eliminating the need for manual intervention in low-value tasks, thus allowing resources to focus on more strategic initiatives. OpenText also provides a Business Process Library, offering pre-configured solutions that accelerate implementation and boost productivity.

Pros & Cons

Pros
  • Cloud-Native Flexibility: Supports deployment on-premises, in hybrid environments, or in the cloud, catering to various infrastructure needs.
  • Generative AI Capabilities: Enhances productivity with AI-driven tools for conversational search, summarization, and translation.
  • Advanced Governance Features: Automates information lifecycle management, from document creation to secure disposition, ensuring compliance and reducing risk.
  • Enhanced Collaboration: Combines content from Microsoft Teams, business applications, and workflows to drive better decision-making.
  • Customizable Business Workspaces: Offers pre-built templates to organize content, people, and tasks for specific projects or goals.
  • Comprehensive Content Management: Handles document storage, indexing, automation, metadata tagging, and more, providing an end-to-end solution.
Cons
  • Complexity: Advanced capabilities may have a steep learning curve for users unfamiliar with enterprise content management systems.
  • Cloud Dependency: While flexible, reliance on cloud services may not suit organizations with stringent on-premises-only requirements.
  • Customization Needs: Tailored solutions may require additional configuration or expertise, extending deployment timelines.
  • Integration Challenges: Connecting with legacy systems or workflows could involve extra effort, depending on the existing infrastructure.

Features

Key features

Secure Information Lifecycle Governance

Manages the entire lifecycle of information securely.

Integration with Enterprise Applications

Connects with SAP®, Microsoft® 365, Salesforce, and SAP SuccessFactors®.

Content and Process Integration

Brings together content and business processes.

Contextual Information Access

Provides access to information when and where needed.

Improved Decision-Making

Facilitates better-informed decisions through integrated information.

Enhanced Operational Effectiveness

Drives efficiency in business operations.

Task Automation

Automates repetitive tasks to improve efficiency.

Simplified Access

Makes it easier for users to find and access relevant content.

Improved Collaboration

Enhances teamwork and information sharing.

360-Degree View of Content and Processes

Provides a comprehensive overview within familiar business applications.

Knowledge Aggregation

Combines information from Microsoft Teams, business applications, and the content management system.

Additional features

Secure Information Lifecycle Governance

Manages the entire lifecycle of information securely.

Integration with Enterprise Applications

Connects with SAP®, Microsoft® 365, Salesforce, and SAP SuccessFactors®.

Content and Process Integration

Brings together content and business processes.

Contextual Information Access

Provides access to information when and where needed.

Improved Decision-Making

Facilitates better-informed decisions through integrated information.

Enhanced Operational Effectiveness

Drives efficiency in business operations.

Task Automation

Automates repetitive tasks to improve efficiency.

Simplified Access

Makes it easier for users to find and access relevant content.

Improved Collaboration

Enhances teamwork and information sharing.

360-Degree View of Content and Processes

Provides a comprehensive overview within familiar business applications.

Knowledge Aggregation

Combines information from Microsoft Teams, business applications, and the content management system.

Deeper Insight

Enables better understanding of product, customer, supplier, or asset performance.

Automatic Classifications

Automatically categorizes content for better governance.

Metadata Utilization

Leverages metadata within processes and business objects.

Reduced End-User Errors

Minimizes mistakes through contextual information and automation.

Deploy Anywhere

Cloud-native software deployable on-premises, hybrid, or private cloud.

Multi-Tenant SaaS Extensions

Ability to extend with SaaS applications.

Digital Workplace and Application Bridging

Connects user environments with core business applications.

Comprehensive Enterprise Content Management Solution

Addresses complex industry and line-of-business use cases.

Enterprise-Grade Information Governance

Automated and defensible governance from creation to disposal.

Document Management

Securely captures, indexes, organizes, stores, secures, tracks, and disposes of documents.

Business Workspaces

Provides easy access to relevant information and pre-built templates for organizing content, data, people, and tasks.

Content Applications, Workflow, and Automation

Configurable framework to automate manual tasks and refocus resources.

Enterprise Applications Integration

Seamless information flow across SAP®, SAP® SuccessFactors, Salesforce, Microsoft® 365, and Microsoft® Dynamics.

Business Process Library

Pre-configured solutions to improve productivity and time to value.

Governance and Protection

Structured and transparent management of the enterprise information lifecycle.

Document Generation

Automates the creation of high-volume and complex documents with intelligent templates and metadata.

Generative AI

Offers chat-based conversational search, content discovery, summarization, and translation powered by large language models.

Document Control Add-On

Manages the lifecycle of controlled documents and compliance.

Quality Control Add-On

Adaptable, pre-configured quality management solution.

OpenText™ Content Aviator Add-On

Secure AI content assistant for productivity.

OpenText™ Knowledge Discovery Add-On

Gains insights with knowledge discovery across repositories and formats.

OpenText™ Process Automation Add-On

AI-powered process automation software.

Information Archiving

Simplifies long-term data compliance and IT operations, accelerates cloud migration.

Capture and IDP

Optimizes data quality, accuracy, and insight for any organization.

Industry and Departmental Applications

Enhances the platform with specific solutions.

AI Content Management

Understands and actions organizational knowledge with AI-powered solutions.

Multiple Deployment Options

Cloud, on-premises, and hybrid.

Add-Ons

Extend platform capabilities with various add-on modules.

Integrations

Connects with other enterprise systems.

Industry Extensions

Tailored solutions for specific industries.

Professional Services

Expert services for implementation and support.

Partners

Ecosystem of partners to assist with implementation and customization.

Training

Educational resources for users.

Premium Support

Enhanced support services.

Communities

Forums and resources for user interaction and knowledge sharing.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
8
Interface languages
15
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseJapaneseChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇭🇰HKD🇸🇬SGD🇨🇳CNY🇮🇳INR🇷🇺RUB🇲🇽MXN🇧🇷BRL🇰🇷KRW

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