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Serraview

by Eptura · Since N/A
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorEptura
Year launchedN/A
StatusActive
Location950 East Paces Ferry Road, NE, Suite 800, Atlanta, GA 30326 United States
Countries servedGlobal
Languages9
Integrations
Free tier
Free trial
Contact salesYES

About Serraview

Serraview is a workplace management software from Eptura that supports the management of corporate real estate and facilities. It provides space planning, occupancy management, and reporting features so organizations can effectively manage their workspaces. Serraview enables users to visualize utilization data, track occupancy levels, and forecast space needs, which aids in making informed decisions regarding office layouts and resource allocation. The platform is designed to accommodate both flexible and traditional work environments, allowing businesses to adapt to changing workforce needs. Key capabilities: space management occupancy tracking visual reporting data analytics integration options Best for: facility managers and corporate real estate teams that need to efficiently manage and improve office space.

Serraview by Eptura functions as a sophisticated space planning and workplace optimization platform, primarily targeting large enterprises in industries such as finance, government, and tech. The platform’s core value lies in merging traditional space management with real-time utilization data collected from sensors and badge access, which allows facilities and real estate teams to make fact-based decisions. Key features include the Visual Block and Stack graphical interface for modeling complex office reconfigurations and the Eptura Engage mobile app, which streamlines desk and room booking for hybrid employees. While the planning tools receive high praise for their robust functionality, the end-user mobile experience has drawn mixed reviews, with some users noting occasional slowness or non-intuitive design elements that complicate daily navigation. The software is deployed as a secure, web-based, Cloud (SaaS) solution, often hosted on enterprise-grade infrastructure like Microsoft Azure. A significant differentiator is its source-agnostic integration capability, allowing it to seamlessly run on top of existing Integrated Workplace Management Systems (IWMS), such as Archibus. This flexibility allows organizations to leverage existing infrastructure while gaining cutting-edge utilization insights.

Pros & Cons

What users like
  • +Provides a reliable platform for tracking employee locations and managing space utilization effectively.
  • +Offers strong customer support with responsive and knowledgeable representatives.
  • +Delivers valuable data insights for capacity planning and real estate management.
  • +Easy to set up and implement across multiple sites and departments.
  • +Highly useful for organizations needing detailed space and occupancy analytics.
  • +Enhances operational efficiency by consolidating room and resource availability.
What users flag
  • Some users experience delays in feature delivery and promised updates.
  • Advanced functionalities often come at an additional cost, reducing affordability.
  • Older versions may lack modern UI and integration capabilities.
  • Limited automation for real-time staff entry and exit tracking in some setups.
  • Requires consistent manual updates to maintain accurate data synchronization.
  • Integration of external data sources like sensors and Wi-Fi access points can be slow.

Features

Key features

Space Planning
Provides interactive floorplans with drag-and-drop tools for assigning seats, teams, and optimizing workplace layouts.
Scenario Planning
Enables “what-if” modeling to test different space and occupancy configurations before implementation.
Desk & Room Reservations
Allows employees to easily book desks, rooms, or resources through the Serraview Engage app.
Real-Time Occupancy Analytics (SVLive)
Delivers live utilization data from IoT sensors to monitor workspace usage accurately.
Workplace Intelligence & Insights
Offers dashboards and reports that visualize occupancy trends and identify optimization opportunities.
Move Management
Simplifies the process of managing employee relocations, departmental moves, and reconfigurations.
Space Optimization & Chargebacks
Identifies underutilized areas and automates space cost allocation for accurate budgeting.

Additional features

Space Planning
Import CAD floorplans, visualize occupancy, and plan seating layouts in real time.
Scenario Planning
Create and compare multiple workplace layout scenarios to optimize space efficiency.
Desk, Room & Resource Booking
Support for hot desking, hoteling, and resource scheduling with calendar integrations.
People Directory & Wayfinding
Offers directory and map navigation to help users locate colleagues and spaces easily.
Real-Time Occupancy (SVLive)
Tracks actual usage via sensors to enhance decision-making accuracy.
Workplace Insights
Visual dashboards for utilization, cost, and occupancy metrics.
Move Management
Automates move requests, planning, and execution for facilities teams.
Space Accounting & Chargebacks
Enables cost tracking and space allocation by departments or cost centers.
Forecasting & ROI Analysis
Models portfolio cost, space demand, and optimization scenarios.
Resource Booking
Allows users to reserve non-desk assets like lockers, parking, and shared equipment.
Sensor Integrations
Connects with occupancy sensors and IoT devices for real-time space analytics.
Reporting & Analytics
Generates reports to support CRE and facilities leadership decisions.
Employee Engagement (Engage App)
Mobile app that lets employees book workspaces and navigate facilities.
Data Integrations
Syncs with HR, security, and calendar systems for unified workplace data.
Portfolio Visualization
Provides graphical insights into global property and asset usage.
Space Optimization
Identifies underused areas and suggests workspace right-sizing strategies.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
9
Interface languages
13
Billing currencies

Interface languages

EnglishSpanishFrenchGermanDutchChineseJapanesePortugueseItalian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇨🇭CHF🇸🇪SEK🇳🇴NOK🇩🇰DKK🇦🇪AED

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