About ServiceM8
ServiceM8 is a job tracking and CRM software from ServiceM8 that supports trade contractors, engineers, and service businesses. It combines job and staff management, on-site quoting and invoicing, and the ability to capture signatures so businesses can complete paperwork on-site and increase job efficiency. The platform also allows users to record notes, photos, and videos, as well as complete PDF forms for a simplified documentation process. ServiceM8 is improved for Apple devices and is now also available for Android, making it accessible for various users. Key capabilities: manage jobs & staff quote & invoice on-site capture signatures record notes, photos & videos complete PDF forms Best for: small businesses that need efficient job management and customer service.
ServiceM8 by ServiceM8 is a comprehensive field service management software designed to streamline operations for businesses in various industries such as electrical contracting, equipment maintenance, landscaping, locksmiths, maid services, maintenance management, pest control, plumbing, and pool service. Its standout features include quoting, work order management, scheduling, service dispatch, and efficient communication tools. The user interface of ServiceM8 is clean, intuitive, and easy to navigate, making it accessible even to users with limited technical expertise. The layout is well-organized, with key features prominently displayed for quick access. Unique design elements like color-coded statuses and interactive maps enhance the user experience and improve efficiency in managing tasks and appointments. What sets ServiceM8 apart from its competitors is its innovative approach to streamlining field service operations. The software offers real-time updates, automated job tracking, and seamless communication between field technicians and office staff. This level of connectivity and transparency ensures that tasks are completed promptly and accurately, ultimately improving customer satisfaction and business productivity. In terms of performance, ServiceM8 excels in speed, efficiency, and reliability.
Pros & Cons
- +User-friendly interface designed for small businesses.
- +Comprehensive mobile app for managing tasks on the go.
- +Real-time communication and GPS tracking for better coordination.
- +Strong integration with accounting software like Xero and QuickBooks.
- −Limited to iOS devices (no native Android app).
- −Lacks advanced CRM features for large-scale enterprises.
- −Add-ons in the marketplace may incur additional costs.
- −Focused primarily on English-speaking regions.
- −Some users report a learning curve for non-tech-savvy staff.
Features
Key features
- Quote & Invoice on Site
- Create and send quotes and invoices directly from the job site.
- Capture Signatures
- Obtain electronic signatures from customers on quotes and invoices.
- Record Notes, Photos & Videos
- Document job details with notes, photos, and videos.
- Complete PDF Forms
- Fill out and submit PDF forms electronically.
- Accept Credit Card Payments
- Process credit card payments on-site.
- Sync with Accounting Package
- Integrate with your accounting software for seamless financial management.
- Win More Work
- Improve customer communication and win more business.
- Complete More Work
- Increase job completion rates.
- Get Paid Faster
- Speed up invoice processing and payment collection.
Additional features
- Quote & Invoice on Site
- Create and send quotes and invoices directly from the job site.
- Capture Signatures
- Obtain electronic signatures from customers on quotes and invoices.
- Record Notes, Photos & Videos
- Document job details with notes, photos, and videos.
- Complete PDF Forms
- Fill out and submit PDF forms electronically.
- Accept Credit Card Payments
- Process credit card payments on-site.
- Sync with Accounting Package
- Integrate with your accounting software for seamless financial management.
- Win More Work
- Improve customer communication and win more business.
- Complete More Work
- Increase job completion rates.
- Get Paid Faster
- Speed up invoice processing and payment collection.
Pricing
Monthly plans
Starter
USD 29
Premium
USD 149
Countries & Languages
Available in
Interface languages
Billing currencies
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About ServiceM8
ServiceM8 is a job tracking and CRM software from ServiceM8 that supports trade contractors, engineers, and service businesses. It combines job and staff management, on-site quoting and invoicing, and the ability to capture signatures so businesses can complete paperwork on-site and increase job efficiency. The platform also allows users to record notes, photos, and videos, as well as complete PDF forms for a simplified documentation process. ServiceM8 is improved for Apple devices and is now also available for Android, making it accessible for various users. Key capabilities: manage jobs & staff quote & invoice on-site capture signatures record notes, photos & videos complete PDF forms Best for: small businesses that need efficient job management and customer service.
ServiceM8 Details
ServiceM8's In-App Market Place
Does ServiceM8 have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
Starter
USD 29
Premium
USD 149
Accepted Payment Currencies
Aud (A$), Cad (C$), Eur (€), Gbp (£), Usd ($)
Pros & Cons
- User-friendly interface designed for small businesses.
- Comprehensive mobile app for managing tasks on the go.
- Real-time communication and GPS tracking for better coordination.
- Strong integration with accounting software like Xero and QuickBooks.
- Limited to iOS devices (no native Android app).
- Lacks advanced CRM features for large-scale enterprises.
- Add-ons in the marketplace may incur additional costs.
- Focused primarily on English-speaking regions.
- Some users report a learning curve for non-tech-savvy staff.
ServiceM8's Support Options
Email Address
support@servicem8.comContact
+1 202-237-5820Documentation
https://developer.servicem8.com/v1.0/docsChatbot
AvailableServiceM8's Alternatives
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