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About ServiceNow

ServiceNow is a workflow automation platform from ServiceNow Inc. that enables both customers and employees in various business functions. It combines learning resources, demo viewing options, and customer support for comprehensive user engagement. This allows organizations to manage their enterprise processes more effectively. ServiceNow also provides tools tailored for sales improvement, ensuring that users have access to relevant insights. Additionally, the platform supports global operations, making it adaptable for various market needs. Key capabilities: learning resources demo access customer support sales tools global adaptability Best for: enterprises that need to automate and improve their workflows.

ServiceNow Details

Vendor
ServiceNow Inc.
Year Launched
2004
Location
2225 Lawson Lane Santa Clara, CA 95054
Deployment
cloud, ios, android
Training Options
documentation, videos, live online
Countries Served
All Countries.
Languages
English, German, Spanish, French, Italian, Dutch, Portuguese, Japanese, Chinese
Users
ITSM space. This includes growing organizations of all sizes, in any industry.
Industries Served
IT, Security & Risk, HR, CRM, Finance & Supply Chain, Automotive, Banking, Consumer Packaged Goods, Government, Healthcare, Insurance, Life Sciences, Nonprofit, Retail, Technology, Telecom
Tags
Help Desk, ServiceNow

ServiceNow's In-App Market Place

Does ServiceNow have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NOK (kr), DKK (kr), INR (₹)

Pros & Cons

  • Customizable and automatable processes
  • Seamless integration with other tools
  • Centralized information hub for improved efficiency
  • Robust ticket management and reporting
  • User-friendly interface with strong search and filter functions
  • Steep learning curve with complex navigation
  • Occasional dashboard lag
  • Excessive clutter in ticketing workflow
  • Nested subtasks can be hard to track
  • Not the most user-friendly GRC tool compared to competitors

ServiceNow's Support Options

ServiceNow's Alternatives