About SherpaDesk
Developed by SherpaDesk, SherpaDesk tackles software challenges through integrated tools and reporting. Official pages are partially blocked, so independent confirmation is recommended. Key capabilities: Reporting and visibility Integration support Configurable settings and roles Data export and backup Core workflow management Best for: businesses wanting operational visibility and consistent execution.
SherpaDesk Details
Vendor
SherpaDesk
Year Launched
2013
Location
PO Box #66181 Los Angeles, CA 90066
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, French, German, Spanish, Italian, Dutch, Portuguese, Chinese
Users
Manager, IT Specialist, Sales Representative, Project Manager, Support Technician
Industries Served
Healthcare, Education, Finance, Retail, Technology
Tags
Help Desk, Knowledge Base, Sales Tracking, Professional Services Automation
SherpaDesk's In-App Market Place
Does SherpaDesk have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD ($), AUD ($), JPY (¥), CNY (¥), MXN ($), CHF (Fr.), SEK (kr), INR (₹), RUB (₽), BRL (R$), KRW (₩), NZD ($), SGD ($), HKD ($)
Pros & Cons
- Efficient all-in-one PSA solution for IT teams.
- Scalable, pay-for-what-you-need agent licensing.
- Comprehensive reporting and analytics for informed decision-making.
- Integrates with major accounting and business tools.
- Mobile app allows remote management of tickets and projects.
- Some advanced features may require a learning curve for new users.
- Heavily IT-focused, may not suit non-technical teams as effectively.