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Software Status:Development

About ShowHows

ShowHows is a knowledge management platform from ShowHows that supports the creation and sharing of instructional content. It combines user-generated content, customizable templates, and collaborative tools so teams can easily produce and distribute how-to guides. The platform lets organizations centralize their knowledge base and provides a user-friendly interface for content creators and consumers alike. ShowHows also facilitates feedback and updates, ensuring content remains relevant and accurate. Key capabilities: customizable templates collaborative editing content versioning analytics tracking user feedback Best for: organizations and teams that need to document and share processes or procedures effectively.

ShowHows Details

Vendor
ShowHows
Year Launched
Location
Xerox Headquarters: 201 Merritt 7, Norwalk, CT 06851, United States.
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese
Users
Content Marketers, Customer Experience Managers, Customer Service Representatives, Customer Support Agents, Knowledge Managers.
Industries Served
Healthcare, Education, Finance, Retail
Tags
Content Marketing, Customer Experience, Customer Service, Customer Support, Knowledge Management

ShowHows's In-App Market Place

Does ShowHows have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

5

Mini Apps

1. ShowHows Analytics: Track and analyze user engagement with your ShowHows content to drive better decision-making.

2. ShowHows Chat: Enable live chat support within your ShowHows platform to provide real-time assistance to customers.

3. ShowHows Feedback: Gather feedback from users on your ShowHows content to continuously improve and deliver better experiences.

4. ShowHows Integrations: Easily integrate ShowHows with other software platforms to streamline workflows and enhance productivity.

5. ShowHows Customization: Customize the look and feel of your ShowHows content to align with your brand and enhance user engagement.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$)

Pros & Cons

  • Provides a platform for creating and sharing detailed how-to guides
  • Increases customer engagement and satisfaction by providing easy access to helpful information
  • Streamlines customer service and support processes by allowing customers to self-serve
  • Improves knowledge management within the organization by centralizing information in one place
  • Enhances the overall customer experience by offering user-friendly guides and tutorials
  • Limited customization options for content appearance
  • Steep learning curve for new users
  • Lack of integration with other popular software platforms
  • Limited reporting and analytics capabilities
  • Can be expensive for small businesses or individuals
  • Occasional glitches or bugs causing disruptions in workflow.

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