About Silvertrac Software
Silvertrac Software is a security management platform from Trackforce [designed for physical security operations]. It includes features such as credential verification, incident reporting, and real-time data access so security teams can protect, detect, and respond effectively. This software allows users to turn their TrackTik skills into a verified credential, improving their professional qualifications. With a focus on redefining security operations, Silvertrac Software uses over 40 years of combined security expertise to improve security team performance. Key capabilities: credential verification incident reporting real-time data access user-friendly interface mobile access Best for: security teams that need effective tools for managing physical security operations.
Silvertrac is a comprehensive security guard management and reporting solution built to streamline operations for security companies of all sizes. The platform's primary purpose is to enhance accountability and provide data-driven insights to both management and clients, ultimately proving the value of the security service. At its core, Silvertrac operates on a simple, three-part formula that begins with its user interface and ease of use. The mobile app, available on iOS and Android, is particularly noteworthy for its intuitive and user-friendly design, making it accessible for officers from diverse backgrounds with minimal training. This simplicity encourages more detailed and frequent reporting, as officers can quickly capture incidents with photos, audio, and GPS and time stamps. The platform's robust functionality extends to its real-time incident reporting, guard tour management with QR code and NFC tag scanning, and an advanced parking management module. Management benefits from a live issue monitor that provides instant visibility into all field activity, while clients gain access to a dedicated portal with transparent, performance-based data.
Pros & Cons
- +Easy-to-use mobile app makes reporting and guard tours simple for officers in the field.
- +Real-time incident reporting and GPS tracking improve accountability and transparency.
- +Automated alerts and daily reports reduce manual oversight for managers.
- +Scales well from small security firms to enterprise-level operations with advanced modules.
- +Backed by Trackforce Valiant, providing stability and broader industry expertise.
- −Setup of properties, checkpoints, and post orders can be time-consuming.
- −Report formatting and visuals are basic and lack customization options.
- −GPS tracking and geofencing may occasionally be inaccurate or delayed.
- −Pricing transparency is limited, with advanced features requiring direct sales contact.
- −Lacks an in-app marketplace for third-party integrations.
Features
Key features
- Incident Reporting
- Real-time reporting of incidents with photos, audio, text, and timestamps.
- Guard Tours / Checkpoints
- Supports QR/NFC/barcode scanning with GPS and geofencing for patrol verification.
- Dispatching & Tasks
- Enables assigning tasks and managing two-way communication between field and dispatch.
- Automated Alerts
- Sends notifications for missed tours, overdue tasks, or officers leaving designated zones.
- Mobile Patrols / Field App
- Provides a mobile app for officers to perform tours and submit reports from the field.
Additional features
- Incident Reporting
- Allows officers to log incidents with photos, audio notes, and text descriptions.
- Daily Activity Reports
- Generates automated reports summarizing activities and incidents for clients.
- Guard Tours / Checkpoints
- Uses QR, NFC, or barcode scanning to validate patrol tours and checkpoints.
- GPS & Geofencing
- Tracks officer locations in real time and sets boundaries for security zones.
- Time Clock / Shift Management
- Enables officers to clock in and out of shifts directly through the app.
- Tasks / Dispatch Center
- Assigns, tracks, and monitors tasks and dispatch calls for guards.
- Automated Alerts
- Notifies supervisors of missed tours, overdue checkpoints, or unusual activity.
- Real-Time Issue Monitor
- Displays incidents and tasks on a live dashboard for management visibility.
- Parking Management
- Issues virtual permits, warnings, and violation notices for vehicles.
- Visitor Management
- Tracks and manages visitor access across properties.
- Equipment Status Monitoring
- Monitors device health, battery life, and connectivity for guard devices.
- Global Security Operations Center (GSOC)
- Provides centralized monitoring and control for enterprise security.
- Push-to-Talk Communication
- Allows instant voice communication between supervisors and guards.
- Key & Asset Management
- Tracks keys and other critical assets within security operations.
- Billing & Time/Labor Management
- Manages employee scheduling, payroll, and billing for security firms.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Silvertrac Software
Silvertrac Software is a security management platform from Trackforce [designed for physical security operations]. It includes features such as credential verification, incident reporting, and real-time data access so security teams can protect, detect, and respond effectively. This software allows users to turn their TrackTik skills into a verified credential, improving their professional qualifications. With a focus on redefining security operations, Silvertrac Software uses over 40 years of combined security expertise to improve security team performance. Key capabilities: credential verification incident reporting real-time data access user-friendly interface mobile access Best for: security teams that need effective tools for managing physical security operations.
Silvertrac Software Details
Silvertrac Software's In-App Market Place
Does Silvertrac Software have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), NZD (NZ$), SGD (S$), HKD (HK$), SEK (kr), DKK (kr), NOK (kr), MXN (Mex$)
Pros & Cons
- Easy-to-use mobile app makes reporting and guard tours simple for officers in the field.
- Real-time incident reporting and GPS tracking improve accountability and transparency.
- Automated alerts and daily reports reduce manual oversight for managers.
- Scales well from small security firms to enterprise-level operations with advanced modules.
- Backed by Trackforce Valiant, providing stability and broader industry expertise.
- Setup of properties, checkpoints, and post orders can be time-consuming.
- Report formatting and visuals are basic and lack customization options.
- GPS tracking and geofencing may occasionally be inaccurate or delayed.
- Pricing transparency is limited, with advanced features requiring direct sales contact.
- Lacks an in-app marketplace for third-party integrations.
Silvertrac Software's Support Options
Silvertrac Software's Alternatives
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