Skyware Activity & Spa Management logo

Skyware Activity & Spa Management

by Skyware Hospitality Solutions · Since 2009
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Quick facts
VendorSkyware Hospitality Solutions
Year launched2009
StatusActive
Location5753 Highway 85 N Suite 5214 Crestview, FL 32536
Countries servedN/A
Languages1
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About Skyware Activity & Spa Management

A spa and activity management module for hospitality businesses. It integrates with property management systems (PMS) to handle online booking, scheduling by provider or facility, and billing. It is designed for resorts, hotels, and wellness centers.

Skyware Activity & Spa Management is a specialized module within the Skyware Hospitality Solutions suite, designed for resorts, hotels, and wellness centers. It provides an integrated platform for managing spa services and guest activities. The software features a guest-facing online booking engine, allowing customers to schedule appointments for treatments and activities with real-time availability. Its graphical scheduling tool enables staff to manage bookings by provider, facility, or activity type. A key strength is its seamless integration with the main Property Management System (PMS), Point of Sale (POS), and CRM, ensuring that all charges are automatically posted to guest folios. The system also includes a reporting tool for analyzing service usage and guest data. Pricing is not publicly available and requires contacting sales for a demo. Support is offered 24/7 via phone and email.

Pros & Cons

Pros
  • Integrates directly with the main PMS for unified guest management and billing.
  • Allows guests to book spa services and activities online with real-time availability.
  • Features a graphical, calendar-style scheduler for staff to manage appointments.
  • Provides 24/7 live support via phone and email.
  • Includes a query builder for creating custom reports for marketing and analysis.
Cons
  • Pricing information is not publicly available and requires a sales inquiry.
  • The software is a module within a larger hospitality suite, which may not be ideal for standalone spas.
  • No free trial or free tier is mentioned on the website.

Features

Key features

Integrated Booking Engine

Allows guests to reserve spa treatments, amenities, and activities directly from the property's website with real-time availability.

Graphical Scheduling

Provides a calendar-style view to book appointments by activity type, service provider (therapist/guide), or facility.

Automated Billing

Charges for services and packages are automatically attached to guest folios within the property management system.

Custom Reporting

A query builder tool allows for the creation of custom reports on activities, service usage, and guest history for marketing purposes.

Unified System Integration

Fully integrates with the resort PMS, POS, and CRM systems for centralized management of services, bookings, and billing.

Additional features

Day-Use & Overnight Packages

Supports scheduling for simple day-use amenities or combining activities with accommodation for overnight stays.

Guest Record Linking

Links all guest activities, spa appointments, and amenity reservations to a single guest record.

Activity History Access

Provides full access to guest activity history to inform future marketing campaigns.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Countries served
1
Interface languages
Billing currencies

Interface languages

English

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