About Slaask
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Slaask Details
Vendor
slaask
Year Launched
2015
Location
San Francisco, CA, United States, California
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese, Korean
Users
Administrator, Customer Support Agent, Sales Representative, Marketer
Industries Served
Healthcare, Education, Finance, Retail
Tags
Conversational Marketing, Live Chat, Customer Service, Slack Integration, Website Chat, Messaging App
Slaask's In-App Market Place
Does Slaask have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
Usd ($)
Pros & Cons
- Multilingual Support
- Automatically adapts to the visitor’s browser language—great for global teams.
- Highly Customizable Chat Widget
- Easily tweak the design, colors, and placement to match your branding.
- Real-Time Visitor Tracking
- Lets you see who's on your site and engage them instantly.
- Wide Range of Features
- From canned responses to chatbot support and lead routing, it's packed with tools
- Complex Setup for Beginners
- Initial configuration and Slack channel mapping can be confusing for new users.
- Limited UI Customization in Slack
- Since it's Slack-based, UI flexibility is restricted to Slack’s interface.
- No Standalone Interface
- Unlike many other live chat tools, it doesn’t offer a native dashboard outside Slack.
- Offline Interaction Is Minimal
- Limited offline messaging capabilities compared to dedicated helpdesk platforms.
Slaask's Support Options
Email Address
support@slaask.comDocumentation
https://slaask.help/general-documentation