SmartHCM logo

SmartHCM

by SmartHR, Inc. · Since 2009
No reviews yet
Active4+ countriesCloudOn-premise
Quick facts
VendorSmartHR, Inc.
Year launched2009
StatusActive
Location0604, Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, UAE
Countries served4+
Languages2
Integrations7+
Free tierN/A
Free trialYES
Contact salesYES

About SmartHCM

SmartHCM is a cloud-based HRMS and payroll solution offering AI-powered attendance, performance management, analytics, and employee self-service.

SmartHCM is a modern HRMS and payroll solution that streamlines the full employee lifecycle—from recruitment and onboarding to payroll, performance management, attendance, training, compliance, and analytics. It automates HR workflows, processes payroll accurately, and delivers actionable insights via business intelligence dashboards. The clean, intuitive interface features workflow-driven navigation and quick-access dashboards for employee records, payroll, and performance metrics. Employees enjoy self-service portals for leave requests, attendance updates, and personal data management—reducing HR workload. Key functionality includes core HR tools, automated payroll, performance appraisals, training tracking, and standout AI-powered attendance management (e.g., facial recognition or geofencing). Real-time BI dashboards provide deep workforce visibility and predictive insights, setting it apart from traditional systems. Performance is optimized for speed and reliability, efficiently handling large datasets with fast report generation. It supports cloud-based SaaS, web access, and on-premise deployments for flexibility. Integration covers payroll systems, ERP, and compliance platforms. Support includes email, phone, documentation, FAQs, webinars, and demos for smooth onboarding. Pricing is flexible by company size and modules—competitive for scalable automation, though not fully transparent online.

Pros & Cons

Pros
  • Hyper-regional flexibility accommodates unique cultural nuances within Arab organizational hierarchies.
  • MENA compliance authority delivers world-class handling of labor laws and GOSI.
  • Intuitive MenaME-Plus experience features high-performing mobile apps for employee self-service.
  • Heavy-duty payroll core processes massive datasets and multi-currency cycles without lag.
  • Elite enterprise value provides Tier-one power at accessible prices for regional firms.
Cons
  • Administrative mastery curve requires technical training to master complex modular infotype logic.
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  • On-premise lead times involve significant mapping taking several months to fully implement.
  • Advanced BI reporting curve requires specialized backgrounds to extract highly specific insights.
  • Forced update friction occasionally requires staff to re-familiarize with new cloud workflows.
  • On-premise lead times involve significant mapping taking several months to fully implement.
  • Advanced BI reporting curve requires specialized backgrounds to extract highly specific insights.
  • Forced update friction occasionally requires staff to re-familiarize with new cloud workflows.
  • Regional specialty anchor optimizes native engines for MENA/APAC rather than Western markets.

Features

Key features

AI-Powered Recruitment

Automates sourcing and screening using intelligent algorithms to find the best-fit candidates.

Facial Recognition Attendance

Touchless check-in via mobile or biometric devices with AI-based verification.

Geo-Fencing & Tracking

Monitors remote or field employees' attendance within specific geographic boundaries.

Single-Click Payroll

A high-speed engine that processes complex payrolls, taxes, and loans in seconds.

Smart AI Assistant

An in-app bot that handles employee queries regarding leaves, policies, and payslips.

Additional features

Core HR

Maintain a centralized employee database with organizational charts and workforce records.

Payroll & Fund Management

Manage loans, gratuity, EOBI, and tax filing with automated payroll tools.

Time & Attendance

Track shifts, overtime rules, and late-coming with biometric integrations.

Leave Management

Automate accruals, balances, and approvals with multi-level workflows.

Performance Appraisal

Conduct 360-degree feedback, KRA tracking, and Bell Curve analytics.

Training Management

Perform training needs analysis and track courses for employee development.

Expense & Claims

Enable digital submission and reimbursement tracking for employee expenses.

Separation/Offboarding

Automate full and final settlements with structured offboarding workflows.

Reporting & BI

Deliver dynamic dashboards with integrated Power BI analytics.

Document Management

Generate dynamic letters including contracts, experience letters, and HR documents.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

4
Countries served
2
Interface languages
5
Billing currencies

Available in

Saudi ArabiaUAEQatarPakistan

Interface languages

EnglishArabic

Billing currencies

🇺🇸USD🇪🇺EUR🇸🇦SAR🇦🇪AED🇵🇰PKR

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