About SmartStory
SmartStory is a digital engagement platform from SmartStory that provides modern mobile engagement solutions for healthcare experiences. It combines personalized content, secure messaging, and patient assessments so users can improve care management and improve patient interactions. The platform supports preventative care and medication adherence, offering tailored designs to meet unique healthcare needs. SmartStory is designed to enable healthcare providers and patients through effective communication and support, ensuring that vital information is accessible when it matters most. Key capabilities: Technology Preventative Care Medication Adherence Specialty Pharmacy Patient Assessments Best for: healthcare providers that need to improve patient engagement and simplify communications.
SmartStory is a customer engagement software designed to help businesses build meaningful connections with their customers through personalized interactions. Using AI-driven analytics and automation, it enables companies to send tailored messages across multiple channels like email, SMS, and social media. With features such as customer segmentation, personalized recommendations, and loyalty programs, SmartStory improves retention and drives conversions. The platform also offers robust analytics that provide insights into engagement metrics and customer preferences, helping businesses refine their marketing strategies. The user interface of SmartStory is intuitive and easy to navigate, making it accessible for users with varying levels of technical expertise. Its visually appealing dashboard organizes tools and data effectively, allowing businesses to set up campaigns without hassle. The drag-and-drop campaign builder simplifies the process of designing engagement strategies, ensuring efficiency while maintaining creative flexibility. Additionally, real-time analytics and reports are presented in a clear format, making decision-making easier. SmartStory's functionality is impressive, offering multi-channel communication capabilities and seamless CRM integration. Businesses can segment audiences based on behavioral data, ensuring highly targeted interactions.
Pros & Cons
- +1. Empowers personalized content delivery for enhanced patient engagement and improved outcomes.
- +2. Achieved HITRUST r2 Certification, indicating strong data security.
- +3. Offers a suite of tools for simplified care management, medication adherence, and improved care ratings.
- +4. Provides tailored solutions and a rapid delivery process for unique business needs.
- −1. Steep learning curve for new users to navigate and utilize all features effectively
Features
Key features
- 1. Personalized SmartPages
- Dynamically built web pages with rich media (videos, images, text, documents) that deliver information to members in a highly personalized way, ensuring relevance and engagement.
- 2. Omni-Channel Communication Platform
- Engages members across various channels including voice, email, SMS, secure messaging, and video chat, allowing for flexible and accessible communication on any device.
- 3. Trigger-Based Engagement
- Identifies specific events (triggers) to initiate timely and relevant communication with members, optimizing engagement and impact.
- 4. HITRUST Certified Platform
- Ensures a high level of security and compliance for handling sensitive health information, building trust and safeguarding data.
- 5. Data Collection via SmartPages
- Enables the delivery of assessments through SmartPages to efficiently collect relevant data from member populations and easily report the results, replacing traditional paper forms.
- 6. Influence Health Outcomes & Actions
- Drives specific member actions like medication adherence or utilization of healthcare services (e.g., health screenings) to achieve desired business goals and improve health outcomes.
Additional features
- 1. Member Engagement at the Right Time, on Mobile, with the Right Content
- Core capability of the platform to deliver timely and relevant information to members, specifically optimized for mobile devices.
- 2. SmartStory Designs, Configures, and Deploys Member Communication Experiences
- The overarching service provided by SmartStory, covering the entire lifecycle of communication experience development and deployment.
- 3. Personalized SmartPages
- Dynamically built web pages with rich media that deliver information to audiences when they need it, the way they want it.
- 4. Omni-Channel Communications Platform
- Engages members via voice, email, SMS, secure messaging, and/or video chat on any device.
- 5. Collaboration with Clients to Identify Trigger Events
- A collaborative process where SmartStory works with clients to determine the optimal moments for member engagement.
- 6. HITRUST Certified Platform
- Guarantees a secure and compliant environment for handling sensitive health data.
- 7. Drives Rich Content Delivery (Videos, Images, Text, Documents)
- The platform's ability to disseminate various types of media from a client's approved library.
- 8. Assessments Delivered via SmartPage
- Functionality to conduct surveys or evaluations through SmartPages to gather information from members.
- 9. Collects Relevant Data from Populations
- The capability to compile data obtained through assessments and other interactions.
- 10. Reports Results with Ease
- Simplifies the process of analyzing and presenting collected data.
- 11. Replaces Antiquated Paper Forms
- Modernizes data collection by digitizing forms and processes.
- 12. Educates, Supports, and Drives Members to Specific Actions and Outcomes
- The ultimate goal of the communication strategy, aiming to guide members towards desired behaviors and health improvements.
- 13. Influences Adherence Trends for a Population
- Specifically helps in improving compliance with medication regimens or other health plans.
- 14. Drives Utilization of Specific Healthcare Services (e.g., Important Health Screenings)
- Encourages members to engage with preventative care and other necessary medical services.
Pricing
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About SmartStory
SmartStory is a digital engagement platform from SmartStory that provides modern mobile engagement solutions for healthcare experiences. It combines personalized content, secure messaging, and patient assessments so users can improve care management and improve patient interactions. The platform supports preventative care and medication adherence, offering tailored designs to meet unique healthcare needs. SmartStory is designed to enable healthcare providers and patients through effective communication and support, ensuring that vital information is accessible when it matters most. Key capabilities: Technology Preventative Care Medication Adherence Specialty Pharmacy Patient Assessments Best for: healthcare providers that need to improve patient engagement and simplify communications.
SmartStory Details
SmartStory's In-App Market Place
Does SmartStory have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), MXN ($), BRL (R$), SGD (S$), HKD (HK$), KRW (₩), CHF (CHF), SEK (kr), NZD (NZ$), AED (د.إ), TRY (₺), ZAR (R), NOK (kr), DKK (kr), SAR (ر.س), IDR (Rp), PHP (₱), MYR (RM), THB (฿), CLP ($)
Pros & Cons
- 1. Empowers personalized content delivery for enhanced patient engagement and improved outcomes.
- 2. Achieved HITRUST r2 Certification, indicating strong data security.
- 3. Offers a suite of tools for simplified care management, medication adherence, and improved care ratings.
- 4. Provides tailored solutions and a rapid delivery process for unique business needs.
- 1. Steep learning curve for new users to navigate and utilize all features effectively
SmartStory's Support Options
Email Address
info@smartstory.comContact
515) 661-6359SmartStory's Alternatives
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