About SnapCall
SnapCall is a customer support platform from seampl that brings visual context to customer interactions. It combines AI Analysis, CRM Integration, and features like video, PDF, and screen sharing to help teams resolve issues faster. By utilizing AI-powered insights, SnapCall allows customer support agents to better understand customer challenges and provide solutions efficiently. The platform's capabilities include visual interactions - real-time collaboration - improved support tools - data-driven insights - simplified communication. Best for: customer support teams that need effective tools for resolving customer issues.
SnapCall Details
SnapCall's In-App Market Place
Does SnapCall have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CHF (CHF), CNY (¥), SEK (SEK), NZD ($), KRW (₩), SGD ($).
Pros & Cons
- 1. It is simple to install and use within existing platforms like LiveChat.
- 2. Agents can easily switch between chat, voice, and video calls with one click.
- 3. Customers do not need to download anything to use it.
- 4. You can add a "call button" to virtually any website and extract information before speaking with a customer.
- 1. There were early issues with microphone permissions during development.
- 2. Some packages have a limited number of calls and digital calls allowed.