Softinn Channel Manager
About Softinn Channel Manager
Softinn Channel Manager is an all-in-one hotel management software from Softinn that automates front desk tasks, boosts direct bookings, and simplifies operations. It combines self-service reservations with a hotel kiosk, all-in-one capabilities, and e-invoice readiness so hotels can manage operations efficiently and remain tax compliant. The platform also offers a risk-free trial, allowing users to evaluate its features before commitment. With a focus on simplifying hotel management, Softinn Channel Manager addresses various aspects of hotel operations, making it easier for staff to handle bookings and customer interactions. Key capabilities: self-service reservations hotel kiosk e-invoice readiness all-in-one management tax compliance Best for: hotel managers that need to improve operational efficiency and improve booking processes.
Softinn is a hotel channel manager and automation platform built specifically for hoteliers who want to sell more rooms without getting buried in manual updates. At its core, it connects directly with the Softinn Property Management System (PMS) and syncs room availability, rates, and reservations across more than 100 online travel agencies like Booking.com, Agoda, Airbnb, Expedia, Traveloka, and Trip.com in real time. The system acts like a 24/7 distribution assistant. Whenever a booking, modification, or cancellation happens on any OTA, inventory updates instantly everywhere else, which practically eliminates overbookings and the awkward guest service issues that come with them. Rate management is centralized too, so you update pricing once and Softinn pushes it to all connected channels. This saves hours of repetitive work each month and reduces pricing errors. Beyond automation, Softinn focuses on operational efficiency. Reservations flow straight into the PMS with room assignments, taxes, and service charges mapped correctly. Hoteliers also get tools like a booking engine, kiosk, and website CMS to encourage direct bookings and reduce OTA commissions.
Pros & Cons
- +Softinn centralizes OTA management into one simple dashboard.
- +Real-time synchronization effectively eliminates overbooking risks.
- +Automated booking imports save significant manual entry time.
- +Updating rates once reduces pricing mistakes across channels.
- +Direct booking tools help reduce commission costs and increase profit.
- −Hotels using other PMS platforms cannot connect directly.
- −Advanced analytics and revenue management tools are not deeply highlighted.
- −May be more than needed for very small properties with few OTAs.
Features
Key features
- OTA Synchronization – Sync room rates, availability, and inventory across 100+ OTAs in real time.
- Automatic Reservation Sync – New OTA bookings auto-create in Softinn PMS instantly.
- Overbooking Prevention – Inventory updates immediately across all channels to avoid double bookings.
- Centralized Rate Management – Update prices once and push to every connected OTA.
- Inventory Control – Manage allotments and availability from one dashboard.
- Booking Breakdown Tracking – Capture taxes, service charges, and detailed booking data.
- Direct Booking Support – Encourage website and social media bookings to reduce commissions.
- Softinn Ecosystem Integration – Works seamlessly with Softinn PMS, Booking Engine, CMS, and Kiosk.
Additional features
- Channel Manager Dashboard – Manage all OTAs in one place instead of multiple logins.
- Real-Time Inventory Updates – Instant availability changes after each booking or walk-in.
- Room Allotment Sync – Distribute rooms strategically across channels.
- Rate Push Automation – Bulk update rates without manual entry.
- Reservation Automation – Auto-create bookings directly inside Softinn PMS.
- Modification & Cancellation Sync – Automatically records changes made by guests.
- Tax & Charges Mapping – Accurate syncing of rates, taxes, and service charges to PMS.
- Performance Optimization – Analyze demand and adjust pricing strategies easily.
- Multi-Channel Expansion – Sell across Agoda, Booking.com, Airbnb, Expedia, Trip.com, Traveloka, and 100+ more.
- Time Savings – Eliminates manual key-in of reservations and rate changes.
- Step-by-Step Setup Guides – Easy onboarding with video tutorials.
- Direct Booking Engine – Accept commission-free bookings from your own website.
- System Integration – Works natively with Softinn PMS only.
- Product Suite Access – Combine with PMS, Booking Engine, Website CMS, and self-check-in Kiosk.
Pricing
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Interface languages
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About Softinn Channel Manager
Softinn Channel Manager is an all-in-one hotel management software from Softinn that automates front desk tasks, boosts direct bookings, and simplifies operations. It combines self-service reservations with a hotel kiosk, all-in-one capabilities, and e-invoice readiness so hotels can manage operations efficiently and remain tax compliant. The platform also offers a risk-free trial, allowing users to evaluate its features before commitment. With a focus on simplifying hotel management, Softinn Channel Manager addresses various aspects of hotel operations, making it easier for staff to handle bookings and customer interactions. Key capabilities: self-service reservations hotel kiosk e-invoice readiness all-in-one management tax compliance Best for: hotel managers that need to improve operational efficiency and improve booking processes.
Softinn Channel Manager Details
Softinn Channel Manager's In-App Market Place
Does Softinn Channel Manager have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
AED (د.إ), AUD ($), CAD ($), CNY (¥), EUR (€), GBP (£), HKD ($), INR (₹), IDR (Rp), JPY (¥), MYR (RM), NZD ($), SGD ($), USD ($)
Pros & Cons
- Softinn centralizes OTA management into one simple dashboard.
- Real-time synchronization effectively eliminates overbooking risks.
- Automated booking imports save significant manual entry time.
- Updating rates once reduces pricing mistakes across channels.
- Direct booking tools help reduce commission costs and increase profit.
- Hotels using other PMS platforms cannot connect directly.
- Advanced analytics and revenue management tools are not deeply highlighted.
- May be more than needed for very small properties with few OTAs.
Softinn Channel Manager's Support Options
Email Address
support@softinn.comContact
+603 2132 6428Documentation
https://help.mysoftinn.com/Community Forums
https://community.softinn.com/Chatbot
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