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About Solgari

Solgari is a communications software platform from Solgari that provides integrated voice and messaging solutions. It includes features such as cloud contact center capabilities, omnichannel communication, and real-time analytics so organizations can manage customer interactions efficiently. The platform enables businesses to connect with customers across various channels including phone, SMS, and email, improving customer engagement. Solgari's flexible architecture allows for easy integration with existing systems, making it adaptable to diverse operational needs. Key capabilities: cloud contact center omnichannel support real-time reporting API integration compliance management Best for: enterprises that need a unified solution for customer communication.

Solgari Details

Vendor
Solgari
Year Launched
2012
Location
20 Windsor Place, Lower Pembroke Street, Dublin 2, Ireland
Deployment
cloud, ios, android
Training Options
videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Swedish, Danish, Norwegian, Finnish, Polish, Russian, Chinese, Japanese, Korean
Users
Administrator, Customer Service Representative, customer service team
Industries Served
Healthcare, Construction, Financial Services, Energy, Manufacturing, Leisure
Tags
AI-powered customer engagement, Microsoft Teams integration, Customer service optimization, Sentiment analysis, Language translation, CRM integration, Real-time insights

Solgari's In-App Market Place

Does Solgari have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
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Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • Seamless integration with Microsoft Teams and other CRM tools
  • AI-powered features, including call transcription and sentiment analysis
  • Easy deployment and rapid implementation
  • Scalable for businesses of all sizes
  • Helps improve customer engagement and service efficiency
  • Minimum user requirement for all pricing tiers
  • Pricing may be prohibitive for smaller businesses
  • The platform may require a learning curve for teams new to AI-driven customer service

Solgari's Support Options

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