About STS Cloud
STS Cloud is a cloud-based sales and catering software from STS Cloud that offers a advanced solution to keep the sales process organized. It provides solutions for hotels, event venues, and management companies, along with features such as comprehensive reporting, integrations with existing systems, and improvements for user use. These functionalities help users efficiently manage events and cater to customer needs all in one platform. STS Cloud is designed to cater to a variety of users in the hospitality industry, ensuring that sales and catering efforts are well-integrated and easy to navigate. Key capabilities: reporting integrations event management user-friendly interface customer support Best for: hotels and event management companies that need a reliable solution for sales and catering operations.
STS Cloud Details
STS Cloud's In-App Market Place
Does STS Cloud have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($)
Pros & Cons
- Ease of Use: Many users find STS Cloud easy to learn and use, even for first-time users. The layout is intuitive and allows users to quickly become proficient.
- Excellent CRM Capabilities: Users highlight the software's effectiveness in managing client relationships, contacts, contracts, and events. The ability to enter data once and have it populate various documents (contracts, BEOs, invoices, reports) is a significant advantage.
- Time Savings: The automation features, such as auto-fill traces and the "one and done" data entry, save users significant time and reduce manual work.
- Improved Organization: STS Cloud helps organize and track multiple accounts and bookings, eliminating the need for paper files and providing easy access to all information.
- ProposalPath Integration: The integration with ProposalPath is highly praised for its ability to create professional and polished proposals quickly and easily, with digital delivery options.
- Responsive Customer Service: STS Cloud is commended for its responsive customer service, quick issue resolution, and willingness to develop new functions based on user requests.
- Cloud-Based Accessibility: The cloud-based nature of the software allows users to access it from anywhere, which is particularly beneficial for sales staff who are often on the road.
- Initial Setup Can Be Challenging: Some users have reported that the initial setup process can be time-consuming and complex, sometimes taking months to get everything configured correctly.
- Loss of Functionality During Transition (in one specific instance): One user reported losing some reports and functionality when transitioning from a previous STS system to STS Cloud.
- Forecasting Limitations: One user expressed dissatisfaction with the forecasting features, stating a lack of detail for banquet scheduling.
- PMS Integration Issues (in some cases): While the website mentions integrations, some users have reported issues with integrating STS Cloud with their Property Management Systems (PMS). This might be due to specific packages purchased or limitations with certain PMS systems.
- Occasional Freezing/Copying Issues: One user mentioned occasional freezing issues and frustration with copying menus between events.
- Calendar/Booking Correlation (initially): One user mentioned an initial issue with the calendar not correlating with bookings, but noted that this was quickly addressed by the STS Cloud team.
STS Cloud's Support Options
Email Address
support@salesandcatering.com