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Supermood

by Supermood · Since 2015
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ActiveAvailable globallyCloud
Quick facts
VendorSupermood
Year launched2015
StatusActive
Location35, Rue Chanzy, Paris, Île-de-France 75011, FR
Countries servedGlobal
Languages13
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About Supermood

Supermood is a feedback software from Supermood that supports organizations in gathering employee sentiment. It provides tools for surveys, analytics, and reporting so that companies can better understand and respond to workplace dynamics. By facilitating ongoing feedback loops, it helps organizations improve engagement and address employee concerns proactively. Supermood's customizable survey templates allow for tailored questions, ensuring relevant insights for different teams. Additionally, its analytics feature offers real-time reporting, making it easier for management to track changes over time. Key capabilities: survey creation sentiment analysis custom reporting real-time insights employee engagement tracking Best for: HR professionals and organizational leaders that need to assess and respond to employee feedback effectively.

Supermood is a dynamic, all-in-one employee engagement and feedback platform designed to help organizations continuously listen to their people, measure sentiment in real-time, and take action based on meaningful insights. It replaces the outdated annual survey model with a fast, interactive, and data-driven system that fosters an authentic culture of feedback and continuous improvement. The platform’s strength lies in its simplicity and accessibility—employees can respond quickly through PC or mobile devices, while HR professionals and managers access real-time dashboards that translate complex engagement data into clear, actionable visuals. Supermood’s distinctive feature, its “weak signal detection” capability, uses real-time analytics to identify subtle shifts in employee mood and engagement, helping organizations detect early signs of dissatisfaction, burnout, or potential turnover before they escalate. This proactive intelligence is supported by over 350 prebuilt survey questions available in more than 150 languages, allowing for rich customization and relevance across global teams. The system also incorporates eNPS tracking and disparity analysis, providing organizations with both a single engagement metric and deeper demographic insights.

Pros & Cons

Pros
  • Supermood offers an all-in-one platform focused on listening to employees, streamlining feedback collection, analysis, and action.
  • The platform is used by over 250 companies, indicating strong market adoption and trust.
  • It emphasizes simplicity, playfulness, robustness, and intelligence, which may enhance user experience and engagement.
  • Features like automatic alerts, weak signal detection, and correlation identification help organizations act proactively.
  • The platform provides real-time access to internal data, offering both immediate insights and long-term strategic vision.
  • Dedicated support includes work psychologists and account managers, ensuring personalized and expert guidance.
  • Supermood promotes a feedback culture with rituals like “thank you” recognition, fostering appreciation and positivity.
Cons
  • The website contains repetitive phrases and visuals, which may reduce clarity and user focus.
  • Some sections are vague or incomplete, such as “Take the pulse of your business in real,” which may confuse visitors.
  • The promotional tone may overshadow practical details, making it harder for users to assess functionality.
  • The platform’s reliance on data and automation might not appeal to companies seeking more human-centered approaches.
  • There is limited transparency around pricing, requiring users to request a demo for cost information.

Features

Key features

All-in-one employee listening platform

Provides a comprehensive toolset dedicated to collecting, measuring, and acting on employee feedback.

Automatic data-driven alerts

Systematically detects "weak signals" and triggers alerts based on real-time data analysis.

Weak signal detection

An intelligent feature designed to identify subtle or emerging issues within the business before they become major problems.

"Thank you" ritualization

A feature to formalize and encourage the continuous practice of peer recognition and gratitude within the company.

Action follow-up

Tools to track the implementation and impact of concrete actions taken based on data insights.

Data correlation identification

A smart function that discovers relationships and connections between different data points to provide deeper understanding.

Additional features

All-in-one platform dedicated to listening to employees

Provides a comprehensive software suite for continuous employee feedback management.

Take the pulse of your business in real-time

Allows for frequent and immediate measurement of current organizational health and sentiment.

Ritualize the "thank you" in your company

Provides a built-in mechanism to formalize peer and internal recognition.

Automatic alerts

A system that notifies management of critical changes or issues detected in the data.

Detection of weak signals

An advanced analytics feature that identifies subtle signs of emerging problems or trends.

Action follow-up

Tools to monitor the progress and effectiveness of strategic and operational changes implemented.

Identification of correlations

An analytical feature that reveals the links between different data points to enhance understanding.

Preliminary definition of your needs with our work psychologists

Provides a human support service at the start to customize the platform's setup.

Dedicated Account Manager

Assigns a specific human contact point to support the customer continuously.

Understand (Internal data)

The initial step in the platform's mission to access and illuminate internal data.

Engaged (Internal data)

The second step in the platform's mission, focusing on getting employees involved and using the data.

Act (Internal data)

The final step in the platform's mission, using knowledge to drive concrete organizational changes.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
13
Interface languages
19
Billing currencies

Interface languages

EnglishFrenchFinnishSwedishDanishNorwegianGermanDutchSpanishItalianPortugueseRussianChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇨🇭CHF🇳🇿NZD🇸🇬SGD🇭🇰HKD🇸🇪SEK🇳🇴NOK🇩🇰DKK🇮🇳INR🇷🇺RUB🇿🇦ZAR🇧🇷BRL🇲🇽MXN

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