About SureTel
SureTel is a telecommunications software from SureTel that provides efficient communication solutions. It combines voice calling, messaging, and video conferencing so businesses can connect with clients and employees effectively. SureTel includes advanced call routing, voicemail-to-email features, and integration with existing CRM systems for improved productivity. Additionally, it supports mobile access, allowing users to communicate from anywhere. The platform's user-friendly interface ensures that employees can quickly adapt and maximize its capabilities. Key capabilities: voice calling messaging video conferencing advanced call routing voicemail-to-email Best for: businesses of all sizes that need reliable communication solutions.
SureTel is a robust cloud-based VoIP phone system designed to cater to the needs of businesses seeking a flexible and affordable communication solution. With its broad range of features and a user-friendly approach, SureTel is particularly well-suited for small and medium-sized businesses (SMBs) that need a reliable, scalable, and efficient phone system. The platform combines modern communication tools, such as voice calls, video conferencing, messaging, and call analytics, to ensure businesses stay connected with their clients and team members effectively. One of SureTel’s standout attributes is its user interface, which prioritizes simplicity and functionality. The web-based dashboard is intuitive, visually appealing, and well-organized. It provides a clear overview of essential features, including recent calls, messages, and contact management, allowing users to navigate easily without extensive technical expertise. The interface’s design ensures that even individuals with minimal experience in VoIP systems can quickly adapt and utilize its features to their full potential. SureTel’s suite of features addresses virtually every aspect of business communication.
Pros & Cons
- +Easy Dialing: With a simple click on the PC, you can dial a person by name to your desk phone.
- +Instant Messaging: The ability to send instant messages (IMs).
- −Compatibility Upgrades: Upgrading to compatibility can be a bit of a challenge and may require some effort to locate the necessary components.
Features
Key features
- Cloud-based phone system
- No need for physical hardware.
- Virtual phone numbers
- Create local and toll-free business numbers.
- Call forwarding
- Forward calls to any device, anywhere.
- Call recording
- Record calls for quality assurance or legal purposes.
- Team collaboration
- Collaborate with team members on calls and messages.
- Business texting
- Send and receive SMS messages directly from the platform.
- Call widget
- Embed a call widget on your website for easy customer contact.
- Auto-attendant
- Automatically route incoming calls to the appropriate department or individual.
- Call analytics
- Track call metrics to improve performance.
- Mobile and desktop app
- Access your phone system from anywhere.
Additional features
- Core Telephony Features
- Voice Calls
- High-quality voice calls with advanced features like call forwarding, call waiting, and voicemail.
- Call Recording
- Automatically record calls for quality assurance and compliance purposes.
- Call Routing
- Customize call routing to ensure calls are directed to the right people.
- IVR
- Interactive Voice Response to automate call routing and customer self-service.
- Call Queues
- Efficiently manage incoming calls with call queues.
- Call Transfer and Conference
- Easily transfer calls between users or create conference calls.
- Voicemail
- Customizable voicemail system with email notifications.
- Unified Communications Features
- Team Chat
- Real-time messaging and file sharing.
- Remote Access Service
- Secure remote access to your phone system.
- Remote SIP Service
- Connect remote workers to your phone system.
- Omnichannel Messaging
- Unified messaging across multiple channels (voice, SMS, chat).
- Business Features
- CRM Integration
- Seamless integration with popular CRM platforms.
- Helpdesk Integration
- Integration with helpdesk software for efficient ticket management.
- Database Contacts Sync
- Sync contacts from your CRM or other databases.
- Microsoft 365 Integration
- Integrate with Microsoft Teams, Outlook, and Azure AD.
- Remote Archiving
- Securely archive call recordings and other data.
- Windows Active Directory Integration
- Integrate with your existing Active Directory.
- Mobile App
- Access your phone system on the go with the mobile app.
- Softphone
- Make and receive calls directly from your computer.
- WebRTC
- Real-time communication directly from your web browser.
- Advanced Security
- Robust security measures, including encryption and authentication.
- Customizable
- Tailor the phone system to your specific needs.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About SureTel
SureTel is a telecommunications software from SureTel that provides efficient communication solutions. It combines voice calling, messaging, and video conferencing so businesses can connect with clients and employees effectively. SureTel includes advanced call routing, voicemail-to-email features, and integration with existing CRM systems for improved productivity. Additionally, it supports mobile access, allowing users to communicate from anywhere. The platform's user-friendly interface ensures that employees can quickly adapt and maximize its capabilities. Key capabilities: voice calling messaging video conferencing advanced call routing voicemail-to-email Best for: businesses of all sizes that need reliable communication solutions.
SureTel Details
SureTel's In-App Market Place
Does SureTel have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
SureTel Mobile
Pricing Options
Accepted Payment Currencies
Usd ($)
Pros & Cons
- Easy Dialing: With a simple click on the PC, you can dial a person by name to your desk phone.
- Instant Messaging: The ability to send instant messages (IMs).
- Compatibility Upgrades: Upgrading to compatibility can be a bit of a challenge and may require some effort to locate the necessary components.
SureTel's Support Options
Email Address
support@suretel.coContact
+1 833-787-3835SureTel's Alternatives
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