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SurveyMonkey

by SurveyMonkey · Since 1999
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorSurveyMonkey
Year launched1999
StatusActive
LocationSan Mateo, California
Countries servedGlobal
Languages6
Integrations13+
Free tier
Free trial
Contact salesYES

About SurveyMonkey

SurveyMonkey is a survey creation software from SurveyMonkey that allows users to design and distribute surveys. It provides customizable templates, real-time responses, and data analysis tools so users can gather insights effectively. The platform supports various question types and distribution methods, making it versatile for different research needs. Users can easily share surveys via email, social media, or embedded links, and view analytics in real-time to make informed decisions. Key capabilities: customizable templates real-time response tracking comprehensive data analysis multiple question types easy sharing options Best for: businesses and organizations that need to collect feedback, conduct research, or measure satisfaction.

SurveyMonkey is one of the most established and widely used survey platforms in the world. It allows users to build surveys using a drag-and-drop interface, distribute them via email, social media, or embedded links, and analyze responses in real time. The platform supports a wide range of question types, including multiple choice, Likert scales, open-ended responses, and matrix questions. Its strength lies in its flexibility—SurveyMonkey can be used for everything from quick polls to complex research studies. It offers logic branching, custom themes, and response validation, making it suitable for both casual users and professional researchers. Advanced plans include AI-powered insights, benchmarking, and integration with tools like Salesforce, HubSpot, and Microsoft Teams. SurveyMonkey also supports anonymous surveys, multi-language distribution, and mobile optimization, ensuring accessibility across devices and demographics. Its analytics dashboard provides visual summaries, filters, and export options for deeper analysis. While the free version is limited in features and response volume, paid tiers unlock powerful customization and reporting tools.

Pros & Cons

What users like
  • +SurveyMonkey offers a flexible and intuitive interface for building surveys of any complexity.
  • +It supports a wide range of question types and logic rules for tailored experiences.
  • +Anonymous response collection encourages honest feedback.
  • +Surveys can be distributed across multiple channels including email, web, and social media.
  • +Real-time analytics help users monitor participation and trends instantly.
  • +AI-powered insights simplify analysis of open-ended responses.
What users flag
  • Advanced features like logic branching and AI insights are locked behind premium plans.
  • Pricing can be steep for small teams or occasional users.
  • Reporting customization is limited compared to enterprise analytics platforms.
  • The interface may feel dated compared to newer survey tools.
  • No built-in tools for performance management or employee development.

Features

Key features

Customizable Survey Builder – Create surveys using drag-and-drop tools with a wide range of question formats.
Logic Branching & Skip Logic – Tailor the survey flow based on respondent answers to improve relevance.
Anonymous Response Collection – Gather honest feedback without collecting personal identifiers.
Multi-Channel Distribution – Share surveys via email, social media, QR codes, or embedded links.
Real-Time Analytics Dashboard – View response summaries, trends, and charts as data comes in.
AI-Powered Insights – Automatically detect patterns and sentiment in open-ended responses.
Survey Templates Library – Access hundreds of prebuilt templates for HR, marketing, education, and more.
Mobile Optimization – Surveys adapt to smartphones and tablets for better accessibility.

Additional features

Survey Design Interface – Build surveys with drag-and-drop simplicity.
Advanced Question Types – Use matrix, Likert scale, ranking, and open-ended formats.
Logic & Branching Rules – Customize survey paths based on responses.
Anonymous Mode – Collect feedback without tracking personal data.
Email & Web Distribution – Send surveys through multiple channels.
QR Code & Embed Options – Share surveys in print or on websites.
Live Response Tracking – Monitor participation and completion rates in real time.
AI Text Analysis – Summarize and categorize open-ended feedback.
Template Library Access – Use professionally designed surveys for various use cases.
Mobile-Friendly Layouts – Ensure smooth experience across devices.
Multi-Language Translation – Reach global audiences with localized surveys.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Team

USD 25

Advantage Annual

USD 34

Standard Monthly

USD 35

Countries & Languages

Global
Countries served
6
Interface languages
3
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP

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