SVRX

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Software Status:Active

About SVRX

SVRX is a monitoring software from Edigin that focuses on website performance and availability. It provides features such as real-time monitoring, alert notifications, and detailed analytics so users can track the uptime and responsiveness of their websites. SVRX captures data on page load times and error rates, helping organizations identify and resolve issues promptly. It includes a user-friendly dashboard for visualizing performance metrics and supports various integrations with incident management tools. Key capabilities: real-time monitoring alert notifications detailed analytics user-friendly dashboard integration support Best for: IT teams that need to ensure website uptime and troubleshoot performance issues.

SVRX Details

Vendor

Edigin

Year Launched

Location

2519 North Van Buren Sreet Enid, OK 73703

Deployment

cloud

Training Options

documentation

Countries Served

All Countries

Languages

English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean

Users

Call Center Agents, Customer Service Managers, Compliance Officers, IT Administrators, Supervisors/Team Leads, Sales Representatives, Remote Employees

Industries Served

Telecommunications, Healthcare, Financial Services, Retail, Government, Education, Insurance, Technology, E-commerce, Real Estate

SVRX's In-App Market Place

Does SVRX have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

N/A

Pricing Options

Free trial

Free version

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Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NOK (kr), KRW (₩), INR (₹), RUB (₽), BRL (R$), MXN ($), SGD (S$), HKD (HK$), ZAR (R), TRY (₺)

Pros & Cons

Comprehensive Integration: Supports multiple communication platforms (e.g., Cisco, Avaya, Panasonic).
Versatile Recording: Offers full-time, on-demand, VoIP, and traditional analog/digital recording options.
Advanced Features: Includes screen capture (up to three screens), agent evaluation, and customizable analytics.
PCI Compliance: Ensures secure handling of sensitive data.
Remote Recording: Patent-pending ALGR technology enables recording of remote employees via public networks.

Complex Setup: Multi-platform and multi-feature support may require extensive configuration.
Dependency on Technology: VoIP and digital solutions rely on robust network and hardware setups.
Limited Public Documentation: Requires contacting sales or support for detailed integration or product-specific information.
Initial Learning Curve: Diverse recording modes and advanced analytics tools might take time to master.

SVRX's Support Options

Email Address

info@edigin.com