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Talkroute

by Talkroute · Since 2011
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ActiveAvailable globallyCloud
Quick facts
VendorTalkroute
Year launched2011
StatusActive
LocationHeadquarters Chicago, Illinois, US
Countries servedGlobal
Languages1
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesN/A

About Talkroute

Talkroute is a virtual phone system from Talkroute that supports business communication. It includes features such as talk, message, and meet in one app, desktop applications for Mac, Windows, and Linux, and mobile applications for iOS and Android, so businesses can operate efficiently from anywhere. The system also provides web browser-based calling, eliminating the need for installation. With unlimited minutes and no contracts, Talkroute is designed to be flexible and user-friendly for various business needs. Key capabilities: Talk, message, and meet in one app Desktop applications for multiple platforms Mobile applications for on-the-go access Web browser-based calling Unlimited minutes Best for: businesses that need a versatile communication solution.

Talkroute is a comprehensive cloud-based phone system designed to cater to the needs of modern businesses. It offers a wide range of features, including voice calls, text messaging, video conferencing, and advanced call management tools, making it suitable for businesses of all sizes. The user interface is intuitive and easy to navigate, both on web and mobile. The mobile app, available for both iOS and Android, offers a seamless experience for making and receiving calls, checking voicemail, and managing other phone system tasks on the go. Talkroute offers a robust set of features such as voice calls, text messaging, video conferencing, advanced call management, voicemail, and integration with other business tools. The service is hosted on a robust cloud infrastructure, ensuring minimal downtime and consistent service. Talkroute integrates seamlessly with popular business tools like Google Calendar, Outlook, and CRM systems. It is compatible with a wide range of devices and operating systems, including Windows, macOS, iOS, and Android. Talkroute offers excellent customer support through various channels, including phone, email, and live chat.

Pros & Cons

Pros
  • Easy to use for both mobile and desktop platforms.
  • Excellent customer service and support.
  • Reliable call quality with traditional PSTN call forwarding.
  • Affordable pricing compared to competitors.
  • Features like call management and messaging are highly beneficial for remote teams.
Cons
  • Customer service can be rude or unhelpful in some cases.
  • Set-up process for phone lines can be confusing.
  • Lacks support for faxing and international calling.
  • Long ring times may be an issue for some users.
  • Voicemail capacity can fill up quickly, causing inconvenience for users.

Features

Key features

1. Call Management

Make and receive calls on desktop, mobile, and browser.

2. Text Messaging

Send and receive SMS/MMS messages using business numbers.

3. Video Meetings

Up to 100 participants with screen sharing and whiteboard features.

4. Voicemail

Voicemail accessible on mobile, desktop, and email, with transcription.

5. Customizable System

Adjust call routing, greetings, and settings easily.

6. Call Forwarding & Call Stacking

Forward calls and manage multiple calls without busy signals.

7. Caller ID

Show your business name and number.

8. Call Recording

Record both incoming and outgoing calls.

9. Extensions & Call Menus

Set up direct dial extensions and auto-attendant.

Additional features

1. Phone Numbers

Local, toll-free, vanity, 800 numbers.

2. Call Forwarding

Route calls anywhere.

3. Text Messaging

SMS and MMS business messaging.

4. Video Meetings

Up to 100 participants.

5. Voicemail

Customizable greetings and unlimited storage.

6. Live Call Transfer

Transfer live calls to any department or voicemail.

7. Call Stacking

Handle multiple incoming calls at once.

8. Custom Greetings

Personalized greetings for calls and voicemail.

9. Reporting

Detailed history and exportable call data.

10. User Permissions

Create users with access controls.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Basic Plan
USD 19/mo
billed monthly
Plus Plan
USD 39/mo
billed monthly
Pro Plan
USD 59/mo
billed monthly

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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