About TASKE Contact
TASKE Contact is a contact center software/platform from TASKE International that provides tools for managing customer interactions and reporting. It combines call routing, performance analytics, and real-time monitoring so businesses can improve their operational efficiency. This platform helps organizations track agent activity, understand customer behavior, and manage workloads effectively. TASKE Contact also supports custom reporting features and integrates with existing communication systems, allowing for tailored solutions to meet specific needs. Key capabilities: call routing performance analytics real-time monitoring custom reporting system integration Best for: contact center managers that need to improve customer service operations and agent performance.
TASKE Contact Details
TASKE Contact's In-App Market Place
Does TASKE Contact have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (Fr.), CNY (¥), HKD (HK$), NZD (NZ$), NOK (kr), SEK (kr), DKK (kr), SGD (S$), INR (₹)
Pros & Cons
- Simplifies call activity tracking with features to monitor agent availability.
- Facilitates centralized workflows for better office management.
- User-friendly interface with easy navigation for filtering calls.
- Enables quick identification of call data by various parameters.
- Supports daily operations effectively with its real-time monitoring tools.
- Limited reporting options and lack of robust data analysis features.
- Frequent system malfunctions leading to inconsistent call recording.
- Entire days of call data missing due to system issues.
- Moderate integration with existing IT systems, requiring adjustments.
- Initial learning curve due to inadequate official training resources.
TASKE Contact's Support Options
Email Address
support@taske.com