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Teamwork Desk

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Software Status:Active

About Teamwork Desk

Teamwork Desk offers software tools from Teamwork.com to support day-to-day operational needs. Public product information is limited, so confirm specific modules with the vendor directly. Key capabilities: Core workflow management Data export and backup Integration support Configurable settings and roles Reporting and visibility Best for: businesses wanting operational visibility and consistent execution.

Teamwork Desk Details

Vendor
Teamwork.com
Year Launched
2007
Location
Teamwork Campus One, Blackpool Retail Park, Blackpool, Cork T23 AX73, IE
Deployment
cloud, mac, ios, android
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, French, German, Italian, Spanish, Portuguese, Dutch, Russian, Japanese, Chinese (Simplified)
Users
Administrators, Managers, Customer Support Representatives, IT Technicians, Sales Representatives, Executives
Industries Served
Healthcare, Education, Finance, Retail
Tags
Help Desk, Ticketing System, Customer Support, Team Communication, Customer Service

Teamwork Desk's In-App Market Place

Does Teamwork Desk have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), SGD (S$), NZD (NZ$), INR (₹), HKD (HK$), CNY (¥), SEK (kr), DKK (kr), NOK (kr), ZAR (R), AED (د.إ), BRL (R$), MXN ($)

Pros & Cons

  • Teamwork Desk converts tickets into tasks instantly, cutting out repetitive manual work.
  • It connects seamlessly with Teamwork.com, giving full visibility between support tickets and project tasks.
  • The shared inbox keeps communication unified so teams never lose track of an email.
  • Automations handle prioritizing, sorting, and escalating requests without human effort.
  • A customizable client portal makes it easier for clients to submit and track requests.
  • Its most powerful features shine only when paired with the full Teamwork.com ecosystem.
  • Automations and workflow setups may take time for new users to learn.
  • Teams wanting a standalone help desk might find more feature depth in other tools.
  • Client portal customization is solid but less advanced than some enterprise systems.

Teamwork Desk's Support Options

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